1 jobs found in Ocala, FL

Call Center and Customer Service Agent - FL - On Site Position Summary The Call Center and Customer Service Agent (CCCSA) is a full-time role supporting call center operations, scheduling, and customer service. This role suits an organized, service-driven professional with experience in dispatching, scheduling, or customer interaction. The CCCSA supports sales activities, manages customer communications, and maintains efficient office operations.Essential Duties and Responsibilities• Manage incoming calls, emails, and web inquiries; respond promptly to customer requests and assist with schedule changes as needed.• Serve as a primary point of contact for inbound customer calls.• Greet and assist customers visiting the showroom when needed.• Schedule sales estimation visits and maintain daily calendars for estimators.• Prepare sales orders and print daily schedules for the sales team.• Track leads and update sales records; follow up on open or unclosed opportunities.• Assist with...