Dec 18, 2025
KEYS
GREET VISITORS
UNDERSTAND THEIR NEEDS
HANDLE PAPERWORK
HANDLE PHONES
DIRECT TO THE APPROPRIATE RESOURCE
GOOD CUSTOMER SERVICE
BILINGUAL – SPANISH OR PORTUGUESE
PRIMARY RESPONSIBILITIES
Act as initial point of contact, assess the services needed of every person coming into the building, and connect each person to the appropriate department.
Provide excellent customer service to clients that are requesting assistance in person.
Collect paperwork from clients for various programs and assure they are delivered within the same day.
Assist clients with relaying emergency situations to the applicable department.
De-escalate conflicts that may arise.
Oversee reception and the designated waiting area to ensure all visitors’ needs are met in a timely manner.
Provide direction and guidance to all...
Complete Staffing Solutions
Framingham, MA, USA