12 jobs found in Cripple Creek, CO

Overview: Installs, services, adjusts and repairs slot. Performs responsibilities in compliance with the State of Colorado Limited Gaming Act and other applicable municipal, state and federal laws or regulations. Provides exceptional guest service. This position is in Tip pool and earns an additional $7-$10  hour  Responsibilities: Installs, services, adjust and repair slot. Performs responsibilities in compliance with the State of Colorado Limited Gaming Act and other applicable municipal, state and federal laws or regulations. Develops and maintains effective working relationships and good customer service skills with all customers and employees. Safeguards slot machines: Maintains slot repairs, parts, cart and inventories; Inventory Replacement Log; and maintains secure key controls and ensures that machines are in a secure locked state. Maintains effective and consistent communication with Slot Management Troubleshoot equipment and records appropriate...

Overview: VIP Hospitality Host can earn up to an addiional $2K quarterly with Performance Based Bonus.    Generate a customer awareness of the 24KT Club member program as well as any upcoming special events, promotions, and specifically VIP events.  Builds close relationships with VIP and hosted-level customers through personal contact by phone and in-person with the goal of generating additional and profitable gaming revenues.  Meet and greet customers at the Casino Host desk, on the casino floor, the hotel front desk, at special events and during promotions.  Candidates must possess a truly exceptional and unwavering commitment to providing the best possible customer experience for our best casino guests.  Responsibilities: Under the direction of the Director of Marketing the Hospitality Hosts will coordinate coding of players to casino hosts per established business rules to ensure that host team is focused on assigned players. Additionally, the Hospitality Hosts...

Overview: Cocktail Server  -  A Cocktail Server is a key member of our hospitality staff. This position contributes to the overall guest experience by providing excellent service and creating a positive atmosphere. If you are friendly, outgoing, and enjoy working in a dynamic environment, we invite you to apply for this exciting opportunity.  Responsibilities: Greet guests in a friendly and welcoming manner; Take and deliver drink orders promptly and accurately while providing recommendations on specialty cocktails and other beverages  Engage with customers, anticipating their needs and preferences  Ensure accuracy in taking and delivering orders  Verify guest identification for age-restricted purchases  Maintain a clean and organized work area; Monitor and restock supplies as needed  Collaborate with bartenders and other staff to ensure smooth service  Communicate effectively with team members to fulfill guest requests    Qualifications: Previous...

Overview: Golden Nugget Front Desk Agent  A Front Desk Agent is responsible for welcoming and providing friendly service to guests of the Golden Nugget hotel and casino.     Responsibilities:   Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.   Register arriving guests by completing appropriate paperwork and obtaining proper payment information.    Settle account balances of departing guests by accepting payment and handling cash drawer. Investigate and resolve general billing discrepancies.   Respond to guest inquiries concerning entertainment or attractions and provide guests with general information to ensure a pleasant stay in the hotel.   Print and process routine reports and may assist in the training of new departmental employees.   Promote positive public/employee relations at all times.  Uphold guest relations in a positive manner; refers guest to...

Overview: Main Bank Cashier T his Position is in the TIP Pool and earns an additional $4-$7 per hour. $750 Sign on Bonus $100 afte 30 days $200 after 60 days $450 after 90 days A Bank Cashier is responsible for assisting customers in the exchange of U.S. currency for casino chips, credit chips, cash, foreign currency, Golden Nugget documents, negotiable instruments, and ambassadors of company good will. This role also sells gambling chips, tokens, or tickets to casino patrons, pay out jackpots and manages credit applications.   Responsibilities: Control and accounting of transactions for the cage window, main bank, chip bank and check bank  Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees  Responsible for the impress bank issued  Performs guest and in house monetary transactions   Balance and issue impress bank to Floor Attendants, Food and...

Overview: Host - Restaurant  A Host is the first point of contact for guests and is responsible for presenting exceptional customer service to ensure the guests’ first impression of the restaurant is a positive one.   Responsibilities: Greet and welcome guests as they arrive at the restaurant with a genuine smile and positive attitude  Engage with guests, anticipate their needs, and respond promptly to any inquiries or concerns  Maintain knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guests  Handle guest complaints or issues professionally or bring them to the manager when necessary  Assist with running food, delivering and/or refilling guests’ drinks  Guide guests to their tables and present them with menus  Take to-go orders over the phone and in person  Engage with guests to ensure they're happy with food and service  Refill drinks and clear plates as needed during guest’s dining experience...

Overview: The Craps Dealer is responsible for providing exceptional guest service while dealing an accurate, friendly, and efficient game of Craps according to Golden Nugget procedures and gaming regulations. This position requires strong mathematical skills, attention to detail, professionalism, and the ability to create an engaging and welcoming environment for all guests.   Responsibilities: Deal Craps in accordance with Golden Nugget procedures and state gaming regulations. Maintain game pace that is efficient, accurate, and enjoyable for players. Ensure all payouts, collections, and buy-ins are handled correctly and in compliance with internal controls. Engage guests in a friendly, upbeat, and professional manner to enhance their gaming experience. Monitor game activity and immediately report suspicious behavior or potential cheating to supervisors. Protect company assets by following table game protection techniques and maintaining game integrity at all times....

Overview: $500 Sign on Bonus $100 after 30 days $200 after 60 days $200 after 90 days   SUMMARY:  Responsible for the day-to-day operation of store, as assigned. Will carry out functions vital to smooth operation of shop. Will work to develop guest loyalty, provide superb customer service and respond to guests. Responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Follows all standard operating procedures and cash handling procedures. Maintain inventory. Maintain orderly and neat presentation of merchandise. Perform duties related to stocking of inventory. Provide outstanding level of Guest and Team Member service. Maintain open line of communication with supervisor. Perform duties and follow all procedures related to the opening and closing of the retail shop. Monitor and report any problems or issues regarding the operation of the store. Maintains positive...

Overview: Assists the Director of Slots in designing, maintaining and controlling the slot database and slot floor. Assists in analysis and design activities associated with the development and maintenance of the database and Slot Floor. Analyzes all informational requirements, develops database specifications, and enforces all database standards. Ensures system is always in compliance with the Colorado Division of Gaming standards and regulations. Responsibilities: Plans, schedules, and assigns tasks to personnel as required ensuring orderly additions and /or changes to the Slot Floor. Maintains an accurate, up to date and secure database. Develops, documents, and enforces the standards, security procedures, and ICMP controls for access. Collaborates with other departments to schedule upgrades, modifications, and required maintenance. Maintains knowledge of database technology development through training courses, seminars, and publications. Maintains compliance with...

Overview: The Casino Host - Can earn up to an additional 3K per quarter in incentive Bonus  The Casino Host is responsible for creating a personalized and memorable experience for Golden Nugget players. This role focuses on building strong guest relationships, driving player loyalty, and supporting casino revenue through exceptional service, timely communication, and proactive engagement with new and existing guests.   Responsibilities: Guest Service & Relationship Management Provide exceptional, high-touch service to casino guests, ensuring a welcoming and engaging experience. Build and maintain long-term relationships with players to encourage loyalty and repeat visits. Respond promptly to guest inquiries, concerns, and requests, resolving issues with professionalism and courtesy. Greet guests on the casino floor, ensuring they receive personalized attention. Player Development Identify, contact, and cultivate relationships with new and inactive players...

Overview: Golden Nugget Front Desk Agent - Night Auditor A Front Desk Night Auditor is responsible for balancing and auditing all hotel revenue transactions from the day's activities. This position ensures the accuracy of guest accounts, reconciles daily financial reports, and provides exceptional guest service during the overnight hours.  The Night Auditor serves as the main point of contact for guests after hours and ensures the safety and security of the property.   Responsibilities: Balance and audit all daily guest charges and hotel revenues. Prepare and distribute accurate end of day reports for management and accounting. Verify that all departments have properly closed out their daily transaction. Reconcile and post charges to guest accounts; correct any discrepancies found during the audit process. Process guest check ins, check-outs, reservations, and room assignments. Answer phones, respond to guest inquires, and resolve any issues or complaints...

Overview: It is the responsibility of the Casino Marketing Coordinator to follow and carry out the requests of the Casino Host/Player Development Executive to create a memorable trip for our casino guests.      Responsibilities: Process reservations for hotel, limo, show, cabana, golf, restaurant, amenity, etc. Update and send daily Limo, Room Food Beverage/Room Food Limited, & VIP reports  Post outside show charges onto guests folios  Assist Casino Host/ Player Development Executive via email and phone throughout the day with various requests for casino guests  Interact with various departments Box office, VIP, Room Service, etc.  Perform other duties and responsibilities as requested        Qualifications: Excellent customer service skills required  Availability to work varied shifts including nights, holidays, and weekends Analytical, problem solving, administrative, multi-tasking, organization and prioritization skill Ability to work...