2 jobs found in Canton, OH

Cytology Aide JOB SUMMARY Processes Gynecologic and Non-gynecologic specimens, maintains instruments, and completes documentation for the distribution of slides to Cytotechnologists. Serves as a liaison to physician offices, by ensuring that they have adequate supplies for collection. DUTIES AND ESSENTIAL FUNCTIONS Overall performance rating of below indicated essential job duties: Receives and accessions all gynecologic and non-gynecologic specimens upon receipt in the department. Performs collection of all pertinent information needed for testing, and enters that data into the appropriate computer programs. Operates all necessary automated instrumentation and keeps appropriate records, (including but not limited to preparing reagents, performing maintenance and troubleshooting) to prepare microscope slides for staining and cover slipping....

Service Desk Tech I JOB SUMMARY Provides first-line user and technical support and delivers quality customer service to KDMC IST customers. Receives requests, analyzes and diagnoses hardware and software problems, resolves problems, and answers questions. If necessary, directs inquiries or escalates problems to the appropriate staff. DUTIES AND ESSENTIAL FUNCTIONS Overall performance rating of below indicated essential job duties: Provides first-line user support and delivers quality customer service to KDMC Service Desk customers by: Answering, evaluating and prioritizing all requests for assistance such as incoming telephone calls, voice mails, e-mails, in-person requests, etc. Interviewing the customer to gather information about their questions and/or problems. If appropriate, leading the customer through procedures to diagnose the problem. Utilizing problem management...