2 associate jobs found

Overview: Navigator - Restaurant A Navigator is the first point of contact for guests and is responsible for presenting exceptional customer service to ensure the guests’ first impression of the restaurant is a positive one. Responsibilities: Greet guests in a professional, pleasant and helpful manner and directs them to their seats promptly and present them with menus Responds to guest inquiries and requests in a timely manner  Maintain knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guests  Handle guest complaints or issues professionally or bring them to the manager when necessary  Take to-go orders over the phone and in person Responsible for a point-of-sale register and accepting credit cards, cash, comps or in payment of food and beverage charges Engage with guests to ensure they're happy with food and service  Refill drinks and clear plates as needed during guest’s dining experience. Monitors restaurant...

Overview:   Kantishna Roadhouse (KRH) is a full-service, backcountry lodge located 90 miles inside Denali National Park. Due to the Denali Park Road closure, the lodge is accessible only by small aircraft , and employees should expect a truly remote, wilderness-based work environment. Because of this remoteness, staff are expected to live on-site for the entire season ( approximately June 1 to September 15) with no ability to leave the park on days off. Employees may enjoy hiking and exploring the surrounding backcountry during their free time, but travel outside the park is not available. KRH operates with a small, close-knit team and hosts a limited number of guests, so every staff member plays a vital, hands-on role in daily lodge operations . Room and board are provided at no cost to employees.     JOB SUMMARY: Under the direction of the General Manager, the KRH Operations Manager is responsible for managing the operations of...