1 jobs found in Vienna, VA

Overview: Navigator - Restaurant A Navigator is the first point of contact for guests and is responsible for presenting exceptional customer service to ensure the guests’ first impression of the restaurant is a positive one. Responsibilities: Greet guests in a professional, pleasant and helpful manner and directs them to their seats promptly and present them with menus Responds to guest inquiries and requests in a timely manner  Maintain knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guests  Handle guest complaints or issues professionally or bring them to the manager when necessary  Take to-go orders over the phone and in person Responsible for a point-of-sale register and accepting credit cards, cash, comps or in payment of food and beverage charges Engage with guests to ensure they're happy with food and service  Refill drinks and clear plates as needed during guest’s dining experience. Monitors restaurant...