2 sales jobs found

Overview: Job Purpose The Service Executives (SE) serve as the primary liaison and relationship manager for their assigned clients with the primary goals of providing client satisfaction, supporting clients’ business requirements, resolving issues, and mitigating escalations. They represent Client Support to clients and within ICE Mortgage Technology, Inc. and provide direction and leadership to frontline consultants on issues relating to their clients.   Each SE supports a different number of clients based on complexity, the number of ICE Mortgage Technology, Inc. products the client utilizes, etc.  They can range from supporting 1 to 15 clients.   Responsibilities The Service Executive performs the following actions to manage the business and support relationships with their clients: Meet regularly with clients to provide updates and discuss monthly Support Work collaboratively with Sales Account Director to manage client relationship Coordinate support within Black...

Overview: Job Purpose   Intercontinental Exchange, Inc. (“ICE”), a global provider of financial services and technology, is seeking a Sr. Client Support Operations Manager to join our Client Support team in Provo, UT. This role is responsible for managing support resources across a portfolio of Real Estate Technology solutions, including Simplifile, MERS, our Multiple Listing Service (MLS) suite of applications, Property Data products (such as Automated Valuation Models and SiteX data), and our Tax Certification services. The Sr. Client Support Operations Manager will report to the Director, Client Support and will be responsible for (1) overseeing the allocation and performance of support resources, (2) ensuring consistent delivery of high-quality client service across multiple product lines, and (3) driving operational excellence through process improvement, training, and collaboration with internal stakeholders.   Responsibilities Manage and optimize support...