1 field service technician jobs found

*Job Title:* Customer Service Representative – Outdoor Power Equipment *Location:* Olive Branch, MS 38654 (100% On-site, office environment) *Reports to:* Customer Service Manager *Company Overview* We are a leading distributor/importer/manufacturer of outdoor power equipment and tools, including *gas generators, pressure washers, lawn mowers, water pumps, snow blowers, and garden tools*. We are seeking a mechanically inclined individual to support our customers after the sale. *Job Summary* The *Customer Service Representative* acts as the primary point of contact for customers needing trouble shooting, technical support, warranty assistance, and parts identification. This is an *office-based role* (not a field service role), but requires strong mechanical reasoning to diagnose issues remotely. *Key Responsibilities* * Respond to customer inquiries via phone, email, and ticket system regarding product operation, troubleshooting, and repairs. * Diagnose mechanical and...