10 customer service agent jobs found

Overview: To deliver excellent patient centered service while providing information regarding services to patients, hospital, staff and community health care providers in a high volume call center environment. Perform intake triage, appointment scheduling, referral processing, registration of new patients, and referral of patients to faculty physicians based on knowledge of administrative protocols and University of Florida Physicians policies and procedures. Due to the extensive training involved, agents must remain in one pod for 12-months before being considered for a pod-to-pod transfer. Qualifications: Minimum Education and Experience Requirements: PAY GRADE SHN 8 High School diploma and three (3) years relevant experience required. May also qualify with Associate's degree and one (1) year relevant experience, OR with Bachelor's degree.   Two (2) years clerical/customer service experience strongly preferred--ideally in a health care or hospitality-related industry...

Island Health is seeking an experienced Director of Quality & Risk Management to join our dynamic healthcare team for our hospital in Anacortes, WA.  Work Schedule: 1.0 FTE/40 hours per week Exempt Day Shift Salary Range: $120,660 - $180,980 Job Purpose: The Director of Quality and Risk Management provides organization-wide leadership for Quality activities including Performance Improvement functions, medical staff peer review, DNV and regulatory agencies standards and requirements oversight and education. Leads all risk management activities including investigating and responding to patient complaints, working with hospital’s insurance carrier to monitor claims and modify risk, investigating and filing potential liability claims, monitoring and reducing employee injuries, patient falls, medication errors and other safety issues. Duties: Design, implementation and ongoing improvement of the Continuous Quality Improvement-Performance Improvement...

Overview: Job Purpose Intercontinental Exchange, Inc. (ICE) presents a unique opportunity to work with cutting-edge technology and business challenges in the financial sector. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism. This role will work across multiple business and technical teams ranging from New York Stock Exchange, ICE Data Services, ICE Futures and Options, and ICE Mortgage Technologies.   This role is part of our global CRM Development team working on the Salesforce SaaS platform. ICE utilizes most features offered from Salesforce including Sales, Service, Marketing, Tableau, and customized applications. The role will have a chance to utilize the latest technologies in Salesforce to improve our business...

Overview: Job Purpose   The eCommerce Client Support Specialist II acts as a subject-matter and product-area specialist to provide technical and business support to our customer base utilizing ICE Mortgage Technology products, services, platform technologies, and workflows.  Endeavors to deliver complete resolutions in a timely and consistent manner to address our customers’ questions, concerns, and errors encountered in their use of, and interaction with ICE Mortgage Technology product and services within their business.    May be deployed virtually to manage and drive resolution of escalated customer issues and may be called upon to assist support analysts in complex troubleshooting efforts.   Products supported include:  Servicing Digital, One Admin (SD), Event Gateway, Client Support website, MWS, Web Direct, iDisburse, Developer Portal, and/or API.   Responsibilities Develop and effectively apply learned technical and domain expertise to assist customers and...

Overview: Job Purpose  The Client Support Specialist (Client Server) II acts as a subject-matter and product-area specialist to provide technical and business support to our customer base utilizing ICE Mortgage Technology products, services, platform technologies, and workflows.  The Client Support Specialist (Client Server) II endeavors to deliver complete resolutions in a timely and consistent manner to address our customers’ questions, concerns, and errors encountered in their use of, and interaction with ICE Mortgage Technology product and services within their business.  May be deployed virtually to manage and drive resolution of escalated customer issues and may be called upon to assist support analysts in complex troubleshooting efforts.   Products supported include:  Director, Passport, Bulk Data Extract (BDE), ICE Business Intelligence, Navigator, Portal, Loan Boarding, Single Sign On (SSO).   Responsibilities Develop and effectively apply learned technical...

*****POSITION TO START EARLY 2026***** Mohave College is seeking an Executive Director of Information Technology to lead our IT strategy into a bold new era of innovation, security, and transformation. The ideal candidate will bring inclusive leadership skills needed to build, coach, and inspire high­ performing teams along with their IT background. At Mohave College, collaboration is at the heart of everything we do. You'll work across departments and campuses, driving digital transformation that supports learning, equity, and student success. If you're a strategic thinker who thrives in a diverse environment and believes in the power of people-first technology, we want to hear from you. See more details  here .  What We Will Love About You: You bring deep expertise in cybersecurity and artificial intelligence, with a forward-thinking approach to applying emerging technologies in higher education. You're a relational leader who values people as much as...

Bonus: Base Pay + Opportunity for up to $10,000 annual bonus (pro-rated based on FTE). Application Deadline: Accepted on an ongoing basis. Sunrise Community Health Summary Founded in 1973, Sunrise Community Health is dedicated to delivering high quality, affordable healthcare to Weld, Larimer, and surrounding counties in northern Colorado. With exceptional providers and convenient locations, we support each patient’s journey to wellness and are committed to our community’s health and well-being. Dental Hygienist The Dental Hygienist promotes dental health and provides direct provision of oral hygiene and appropriate preventive services to dental patients. ***$5,000.00 Sign-On Bonus Available*** (Bonus is Pro-Rated base on FTE) Position Summary: With a Quality, Customer First, and Compassionate approach, The Dental Hygienist will: Prepare treatment room for patient by adhering to prescribed procedures and protocols. Prepare patient for dental hygiene treatment by...

We’re unique.  You should be, too. We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy? We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team. The Membership Growth Consultant (MGC) is an outside healthcare sales representative who’s responsible for generating sales leads and membership by nurturing productive relationships with senior citizens, key local community partners and senior-focused businesses to enroll new patients to ChenMed. MGC is the first of three separate tiers as part of the overall MGC Success Plan and growth career path at ChenMed. The incumbent in this role is developing skills to arrange, design, and orchestrate sales events and to develop fun and cost-effective techniques to keep senior participation and...

Review of Applications Begins December 30, 2025; open until filled Special Instructions to Applicants To be considered for this position, applicants must submit a complete application. Complete applications must include an online application, resume, and cover letter. In your cover letter, show how your skills match the position qualifications — particularly experience with reporting tools, ETL scripting, Smartsheet integrations, AI chatbot development, and system integrations. Department Summary Administrative Services oversees multiple business hubs and Shared Service organizations throughout the University. Located within the Finance and Administration portfolio, the objective of the division is to provide efficient, strategic and specialized administrative services to support the missions of various departments, schools and colleges at the University of Oregon. Administrative Services focuses on supporting department-specific budget, finance, payroll, human resource and...

Overview:   Job Purpose The Document and Data Automation team is seeking a Senior Data Intelligence Engineer to build and improve AI-driven systems that automate mortgage workflows.   We develop document recognition, data‑extraction and analytics solutions that shorten loan processing times from weeks to minutes, directly supporting ICE Mortgage Technology’s mission to streamline homeownership.   As a Senior Engineer, you will design scalable data and machine learning solutions, uncover complex data patterns, and collaborate across engineering, data science, and product teams to integrate GenAI capabilities that accelerate intelligent automation, enhance decision-making, and drive measurable improvements in accuracy and efficiency.   Your Impact Accelerate intelligent automation by building scalable data pipelines, machine learning models, and GenAI solutions that transform mortgage documents and significantly improve efficiency and accuracy of the mortgage...