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Full time Onsite customer service

960 customer service jobs found

UH
Apr 04, 2026  
Customer Service Specialist | UF Heart & Vascular | Fleming Island | Full-Time | Days
Overview: The Customer Service Specialist is responsible for delivery of exemplary customer service by greeting and assisting patients and visitors, answering high volume phone calls, scheduling patient appointments, and overseeing other daily operations of front desk in a medical office. Responsible for collecting patient balances at check-in and check-out and staying up to date on insurance plans.  Responsibilities: Answers high volume of phone calls and uses customer service principles and techniques while responding to patient inquiries. Gathers complete and accurate patient demographic and financial information. Verifies / identifies insurance plans and obtains benefit information. Interacts with patients and insurance companies over the phone including referral and authorization management. Takes and accurately records patient payments for balances during check-in or check-out. Accurately schedules patient appointments and utilizes proper scheduling techniques...
UF Health Fleming Island, FL, USA Full time
UH
Apr 04, 2026  
Customer Service Specialist | UF Heart & Vascular | Fleming Island | Full-Time | Days
Overview: The Customer Service Specialist is responsible for delivery of exemplary customer service by greeting and assisting patients and visitors, answering high volume phone calls, scheduling patient appointments, and overseeing other daily operations of front desk in a medical office. Responsible for collecting patient balances at check-in and check-out and staying up to date on insurance plans.   Responsibilities: Answers high volume of phone calls and uses customer service principles and techniques while responding to patient inquiries. Gathers complete and accurate patient demographic and financial information. Verifies / identifies insurance plans and obtains benefit information. Interacts with patients and insurance companies over the phone including referral and authorization management. Takes and accurately records patient payments for balances during check-in or check-out. Accurately schedules patient appointments and utilizes proper scheduling...
UF Health St. Augustine, FL, USA Full time
UH
Apr 04, 2026  
Customer Service Specialist | UF Heart & Vascular (Jax)| Full-Time | Days
Overview: The Customer Service Specialist is responsible for delivery of exemplary customer service by greeting and assisting patients and visitors, answering high volume phone calls, scheduling patient appointments, and overseeing other daily operations of front desk in a medical office. Responsible for collecting patient balances at check-in and check-out and staying up to date on insurance plans. Responsibilities: Answers high volume of phone calls and uses customer service principles and techniques while responding to patient inquiries. Gathers complete and accurate patient demographic and financial information. Verifies / identifies insurance plans and obtains benefit information. Interacts with patients and insurance companies over the phone including referral and authorization management. Takes and accurately records patient payments for balances during check-in or check-out. Accurately schedules patient appointments and utilizes proper scheduling techniques to...
UF Health Jacksonville, FL, USA Full time
UH
Apr 04, 2026  
Customer Service Specialist | Orthopaedic Specialists (Main Campus) | Full-Time | Days
Overview: Floating to all Locations: St. Augustine, Palm Coast and Nocatee   The Customer Service Specialist is responsible for delivery of exemplary customer service by greeting and assisting patients and visitors, answering high volume phone calls, scheduling patient appointments, and overseeing other daily operations of front desk in a medical office. Responsible for collecting patient balances at check-in and check-out and staying up to date on insurance plans.  Responsibilities: Answers high volume of phone calls and uses customer service principles and techniques while responding to patient inquiries. Gathers complete and accurate patient demographic and financial information. Verifies / identifies insurance plans and obtains benefit information. Interacts with patients and insurance companies over the phone including referral and authorization management. Takes and accurately records patient payments for balances during check-in or check-out. Accurately...
UF Health St. Augustine, FL, USA Full time
UH
Apr 04, 2026  
Customer Service Specialist | UF Heart & Vascular (Whetstone) | Full-Time | Days
Overview: The Customer Service Specialist is responsible for delivery of exemplary customer service by greeting and assisting patients and visitors, answering high volume phone calls, scheduling patient appointments, and overseeing other daily operations of front desk in a medical office. Responsible for collecting patient balances at check-in and check-out and staying up to date on insurance plans. Responsibilities:   Answers high volume of phone calls and uses customer service principles and techniques while responding to patient inquiries. Gathers complete and accurate patient demographic and financial information. Verifies / identifies insurance plans and obtains benefit information. Interacts with patients and insurance companies over the phone including referral and authorization management. Takes and accurately records patient payments for balances during check-in or check-out. Accurately schedules patient appointments and utilizes proper scheduling techniques...
UF Health St. Augustine, FL, USA Full time
UH
Apr 04, 2026  
Customer Service Specialist | UF Primary Care (Whetstone) | Full-Time | Days
Overview: The Customer Service Specialist is responsible for delivery of exemplary customer service by greeting and assisting patients and visitors, answering high volume phone calls, scheduling patient appointments, and overseeing other daily operations of front desk in a medical office. Responsible for collecting patient balances at check-in and check-out and staying up to date on insurance plans.  Responsibilities: Answers high volume of phone calls and uses customer service principles and techniques while responding to patient inquiries. Gathers complete and accurate patient demographic and financial information. Verifies / identifies insurance plans and obtains benefit information. Interacts with patients and insurance companies over the phone including referral and authorization management. Takes and accurately records patient payments for balances during check-in or check-out. Accurately schedules patient appointments and utilizes proper scheduling techniques...
UF Health St. Augustine, FL, USA Full time
UH
Apr 04, 2026  
Customer Service Rep-UF Family - St Marys-Full-Time- Days
Overview: Description :   Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaisonbetween patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patientsentering the department/practice. Responsibilities: Job Requirement:   Prepares and maintains all clerical aspects of the medical records through established guidelines. Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. Maintains patient scheduling functions, and sets patient appointments through established guidelines. Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the...
UF Health Jacksonville, FL, USA Full time
UH
Apr 04, 2026  
Customer Service Rep | GI / St Johns / Durbin | Days | Full Time
Overview: Job Duties Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Responsibilities: Essential Functions • Prepares and maintains all clerical aspects of the medical records through established guidelines. • Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as...
UF Health FL, USA Full time
UH
Apr 04, 2026  
Customer Service Rep | GI St Johns / Durbin | Days | Full Time
Overview: Job Duties Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Responsibilities: Essential Functions • Prepares and maintains all clerical aspects of the medical records through established guidelines. • Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as...
UF Health FL, USA Full time
UH
Apr 04, 2026  
Customer Service Rep-Peds Cardiology Clinical-Full-Time-Days
Overview: Description :   Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaisonbetween patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patientsentering the department/practice. Responsibilities: Job Requirement:   Prepares and maintains all clerical aspects of the medical records through established guidelines. Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. Maintains patient scheduling functions and sets patient appointments through established guidelines. Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the...
UF Health Jacksonville, FL, USA Full time
UH
Apr 04, 2026  
Customer Service Rep-UF Family - Crossroads-Full-Time-Days
Overview: Description :   Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaisonbetween patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patientsentering the department/practice. Responsibilities: Job Requirement:   Prepares and maintains all clerical aspects of the medical records through established guidelines. Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. Maintains patient scheduling functions, and sets patient appointments through established guidelines. Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the...
UF Health Jacksonville, FL, USA Full time
UH
Apr 04, 2026  
Customer Service Rep-Orthopaedics- North-Full-Time- Days
Overview: Description :   Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaisonbetween patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patientsentering the department/practice. Responsibilities: Job Requirement:   Prepares and maintains all clerical aspects of the medical records through established guidelines. Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. Maintains patient scheduling functions and sets patient appointments through established guidelines. Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the...
UF Health Jacksonville, FL, USA Full time
UH
Apr 04, 2026  
Customer Service Rep-Radiology Baymeadows-Full-Time-Days
Overview: Description :   Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaisonbetween patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patientsentering the department/practice. Responsibilities: Job Requirement:   Prepares and maintains all clerical aspects of the medical records through established guidelines. Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. Maintains patient scheduling functions, and sets patient appointments through established guidelines. Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the...
UF Health Jacksonville, FL, USA Full time
UH
Apr 04, 2026  
Customer Service Rep-OBGYN North- Full-Time Days
Overview: Description :   Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaisonbetween patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patientsentering the department/practice. Responsibilities: Job Requirement:   Prepares and maintains all clerical aspects of the medical records through established guidelines. Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. Maintains patient scheduling functions and sets patient appointments through established guidelines. Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the...
UF Health Jacksonville, FL, USA Full time
UH
Apr 04, 2026  
Customer Service Rep | Multispecialty North | Days | Full Time
Overview: Job Duties Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice Responsibilities: Essential Functions • Prepares and maintains all clerical aspects of the medical records through established guidelines. • Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as...
UF Health Jacksonville, FL, USA Full time
UH
Apr 04, 2026  
Customer Service Rep-Full-Time-UF Pediatrics - Baymeadows
Overview: Description :   Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaisonbetween patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patientsentering the department/practice Responsibilities: Job Requirement:   Prepares and maintains all clerical aspects of the medical records through established guidelines. Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. Maintains patient scheduling functions and sets patient appointments through established guidelines. Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the...
UF Health Jacksonville, FL, USA Full time
UH
Apr 04, 2026  
Customer Service Rep | Deerwood | Days | Full Time
Overview: Job Duties Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Responsibilities: Essential Functions • Prepares and maintains all clerical aspects of the medical records through established guidelines. • Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as...
UF Health Jacksonville, FL, USA Full time
UH
Apr 04, 2026  
Customer Service Rep | North | Days | Full Time
Overview: Job Duties Performs clerical functions required to service the needs of the patient, providers and organization. Serves as a liaison between patients, clinical support staff, physicians, and others. Provides excellent customer service and greets patients entering the department/practice. Responsibilities: Essential Functions • Prepares and maintains all clerical aspects of the medical records through established guidelines. • Perform accurate registration interview with direct data entry to facilitate full registration for all new patient appointments and up to date information on all established patients across multiple provider specialties as assigned. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as...
UF Health Jacksonville, FL, USA Full time
UH
Apr 04, 2026  
MA / Customer Service Rep | JTB/Kernan | Full- Time| Days
Overview: Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead. Responsibilities: Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations. Provides excellent customer service for patients/families/representatives and other members of the treatment team.   Maintains patient scheduling functions, and sets patient appointments through established guidelines.   Interviews and completes the registration process for patients utilizing the specific service.   Keys patient dispositions, diagnostic codes,...
UF Health Jacksonville, FL, USA Full time
UH
Apr 04, 2026  
MA / Customer Service Rep | Beaches Digestive & Liver | Days | Full Time
Overview: Job Duties Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead. Responsibilities: Essential Functions • Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations. • Maintains patient scheduling functions, and sets patient appointments through established guidelines. • Interviews and completes the registration process for patients utilizing the specific service. • Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record. • Performs...
UF Health Jacksonville Beach, FL, USA Full time
 
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