Mar 05, 2026
Patient Services Rep I
JOB SUMMARY
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
Maintain pleasant and positive disposition during every patient interaction to ensure a positive patient experience
Instruct patients to complete documents and forms such as intake and insurance forms.
Schedule, cancel and confirm patient appointments.
Compile, record and archive medical charts, reports, and correspondence with confidentiality.
Operate telephones and direct calls, emails and documents to appropriate staff.
Transmit correspondence and medical records by mail, e-mail, or fax.
Verify insurance via various methods (phone, internet, etc), obtain authorizations and certifications and explain patient responsibility forms.
Perform financial functions with accuracy (i.e. charge entry) to ensure optimal payment for services....
Good Shepherd Rehabilitation Network
Yardley, PA, USA