2 jobs found in Woburn, MA

Essential Functions: Ability to take notes; update account status and customer information Meet or exceed monthly performance goals, deadlines and objectives Adhere to consumer protection laws and FHC’s standard practices and policies Research and identify issues attributing to account delinquency and resolve them by working with the customer Communicate and follow up effectively with Sales Department regarding customer accounts on a timely basis Enlist the efforts of sales and senior management when necessary to accelerate the collection process Review and monitor assigned accounts and all applicable collection reports Respond to customer inquiries, resolve client discrepancies, process and review account adjustments Negotiate payment plans to determine why customers are delinquent and to ensure continuous repayment Establish and maintain...

About the Role A well-established law firm is seeking an experienced Trusts & Estates Paralegal to join its busy and growing practice. This role is critical in ensuring the seamless administration of estates and trusts, from initial intake through final accounting, while maintaining the highest standards of client service. Key Responsibilities Guide clients and attorneys through each stage of estate and trust administration. Prepare, file, and track probate documents—petitions, inventories, accountings, and related court filings—ensuring compliance with all local and state requirements. Review estate planning documents, including Wills and Trusts, for accuracy and compliance. Coordinate with fiduciaries, financial advisors, court officials, creditors, and opposing counsel to move matters forward efficiently. Maintain organized case files, calendars, and deadlines to ensure timely completion of tasks. Requirements 3–5 years of experience...