2 jobs found in Washington

Overview: Pt Svc Rep 1s reflect a commitment to Carle Health's values and play a vital role in the experience of our patients, families and visitors. As a central point of contact, they create meaningful first and lasting impressions and serve as a liaison between patients/families/visitors and members of the health care team to address questions, provide non-medical information and to simply help patients/families/visitors navigate their healthcare experience. Responsibilities: Customer Service Smile and greet patients, families and visitors with a warm welcome, proactively communicate with patient which includes listening with empathy and intent to understand and provides patients and families opportunities to ask questions. Collaborate with and report patient/family concerns to appropriate team members as needed and assists with resolution of concerns. Consults with members of the healthcare team and provides updates and other information to patients and families. Answer...

About Hometown NP Hometown NP is a nurse‑practitioner–led telepsychiatric group practice delivering nationwide psychiatry and therapy services. Founded in 2024 by a double board‑certified nurse practitioner, we created this platform so nurse practitioners, physician assistants, and other clinicians can provide high‑quality mental health care without interference from outside investment groups. Using secure, state‑of‑the‑art telehealth technology, Hometown NP connects patients with experienced mental‑health professionals in the comfort and privacy of their own homes. Our team treats a wide range of conditions — including anxiety, depression, PTSD, and ADHD — and includes nurse practitioners, physician assistants, and licensed therapists, ensuring a diverse, highly qualified clinical staff committed to accessible, evidence‑based care. Our Philosophy We value quality care, meaningful clinician–patient relationships, and clinician autonomy. Hometown NP provides...