Dec 19, 2025
What You'll Do:
As a Sr. Client Service Associate , you’ll grow and maintain positive relationships with our clients, while servicing their requests by email or phone. To be successful, you'll have excellent interpersonal skills, be highly organized and have strong prioritization skills to independently balance your workload. Your day will be filled with: Collaborating with client facing roles, and communicating effectively with internal clients regarding special timing requests, and routine employee data, while delivering excellent client service. Ensuring client needs are met by providing consolidated, timely, and complete reporting. This may include communicating on complex plan administration procedures. Reviewing and analyzing data for reasonability and accuracy. Recognizing and researching unusual or complex situations and providing timely resolutions to business partners and clients. Maintain a comprehensive knowledge of our recordkeeping system....
Principal Financial Group
Waco, TX, USA