2 jobs found in Waco

POSITION SUMMARY The Chief Operating Officer serves as the senior administrative leader of the Firm, responsible for directing and coordinating all non-legal operations to ensure the Firm’s business objectives are achieved efficiently and strategically either directly or through the Firm’s management team. Working in close partnership with the President and Executive Committee, the COO provides leadership across finance, human resources, information technology, marketing, facilities, and operations. This is a hands-on, enterprise-wide leadership role designed for a strategic operator who can translate the Firm’s vision into disciplined execution. The COO will build and maintain the operational infrastructure necessary to support a growing, multi-office organization by enhancing profitability, strengthening internal culture, and ensuring the Firm’s administrative platform enables attorneys to focus on serving clients at the highest level.   All non-attorney...

What You'll Do: As an Associate , Client Service Manager , you’ll grow and maintain positive relationships with our clients, while servicing their requests by email or phone. To be successful, you'll have excellent interpersonal skills, be highly organized and have strong prioritization skills to independently balance your workload. Your day will be filled with: Collaborating with client facing roles, and communicating effectively with internal clients regarding special timing requests, and routine employee data, while delivering excellent client service. Ensuring client needs are met by providing consolidated, timely, and complete reporting. This may include communicating on complex plan administration procedures. Reviewing and analyzing data for reasonability and accuracy. Recognizing and researching unusual or complex situations and providing timely resolutions to business partners and clients.  Maintain a comprehensive knowledge of our recordkeeping...