2 bilingual customer service jobs found in Trumbull, CT

Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Responsible for assigning, directing and evaluating the work of personnel assigned to the section. Utilizes supervisory expertise to ensure that quality service/care is delivered. Serves as a resource to staff to answer questions and to resolve issues and problems. Responsible for formulating and implementing solutions to respond to and resolve customer requests, issues and problems, while meeting the changing demands and priorities of the hospital. Ensures positive interactions with patients, family members, third party representatives and hospital personnel, and promotes good customer relations in the work environment. Develops new procedures and participates in the planning and...

Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under the supervision of the Manager of Patient Navigation, provides community service navigation for eligible beneficiaries. Responsibilities may include engaging community members and helping individuals navigate, access community services, and resources, and adopt healthy behaviors. The Community Health Worker will provide education and advocacy to assist individuals with accessing servicing including access to primary care. The Community Health Worker must demonstrate a commitment to providing health care to families in medically underserved communities, must demonstrate outstanding customer service and the key behaviors , outlined in the Yale -New Haven Hospital core success...