2 jobs found in Torrance

Customer Service Manager Yonex USA specializes in producing technologically advanced sports equipment to enable players, both amateur and professional, to play tennis, badminton, and golf at a higher level. The Customer Service Manager leads a team of representatives, overseeing daily operations, setting service standards, and ensuring high customer satisfaction by handling escalations, training staff, monitoring KPIs, and improving processes through feedback analysis, ultimately driving customer loyalty and retention. Responsabilities Supervise daily operations of the customer service team across channels Set individual and team goals aligned with department KPIs Provide coaching, feedback, and performance reviews to team members Manage escalated customer issues and ensure timely resolution Collaborate with other departments to improve service processes Oversee scheduling, staffing, and training for support team members Implement service tools, templates, and knowledge...

*About Maximus Law:* Maximus Law is a reputable personal injury law firm dedicated to advocating for the rights of our clients and ensuring they receive fair compensation for their injuries. With a focus on excellence and integrity, we provide personalized legal solutions tailored to each client's unique needs. We are looking for an experienced Personal Injury Attorney to help elevate our firm to the next level. *Job Description:* Maximus Law is seeking a highly skilled and experienced Litigation Personal Injury Attorney with a minimum of 3 years of real personal injury litigation experience. This is a leadership role, and you will be entrusted with managing high-value, seven-figure cases. Your primary responsibility will be handling cases in litigation, separate from demands, and guiding them through the legal process to achieve successful outcomes for our clients.The Litigation Attorney will be responsible for representing clients in various legal matters, conducting legal...