Dec 19, 2025
Overview:
As the Assistant Manager of Customer Experience, you contribute to profitable sales growth by attracting, developing, leading, retaining and engaging associates, leading strategies and initiatives, and executing sales building programs to enhance the customer experience through driving performance standards. Primary Responsibilities : Customer Service and Sales –Models, coaches, and holds team accountable for outstanding customer service . Leads the Manager on Duty (MOD) program, observes, engages, and coaches in the moment to enhance each manager’s and supervisor’s ability to execute and develop their own respective teams , and that associates are focused on the right priorities Human Resources/Talent Management – Sources and screens talent and proactively partners with store leadership to deliver consistent and effective hiring...
JCPenney
Stockton, CA, USA