Dec 23, 2025
Referral Specialist (BOH)
Reports to the Manager and works under the direction of the established policies and procedures. Responsibilities include scheduling specialty and/or diagnostic exams and procedures, answering and triaging incoming phone calls, and communicating with empathy and clarity.
MISSION, VALUES and SERVICE GOALS
MISSION: We deliver outstanding care, inspire health, and connect with heart.
VALUES: Trust. Respect. Integrity. Compassion.
SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Referral Specialist/Integrated Care duties in accordance with established policies and procedures by:
Coordinating care that is customer centric; timely, convenient and coordinated.
Using knowledge of CPT codes and ICD-10 to ensure exam meets medical necessity and procedural guidelines.
Ensuring referrals are scheduled using knowledge of insurance network guidelines, in accordance with the customer`s...
Beacon Health System
South Bend, IN, USA