2 jobs found in Russell, KY

Supervisor, Patient Financial Services Job Summary: Responsible for supervising daily operations of patient financial services staff to ensure efficient workflow, regulatory compliance, and timely account resolution. Provides direction in staffing and performance management to maintain service quality and accuracy. Develops processes to monitor productivity, optimize resources, and achieve departmental goals. Ensures customer satisfaction, adherence to policies, and alignment with organizational financial objectives. Coordinates reporting, escalations, and workflow adjustments to support continuous improvement and operational excellence. Essential Functions: • Supervises daily work activities of patient financial services staff, including planning, scheduling, and monitoring assignments related to billing, follow-up, collections, and/or denials resolution. • Trains, mentors, and evaluates staff performance to ensure compliance, productivity, and professional growth. •...

Patient Financial Services Lead Job Summary: Responsible for overseeing daily patient financial operations to ensure accuracy, efficiency, and compliance. Provides guidance and support to staff to optimize billing, follow-up, collections, and reimbursement processes. Coordinates cross-functional efforts to resolve complex account issues and enhance patient experience. Ensures adherence to regulatory standards and organizational policies. Develops strategies to improve financial performance and operational outcomes. Essential Functions: • Oversees patient financial services team performance to ensure accuracy and efficiency in billing, follow-up, collections, and/or denials resolution. • Monitors accounts receivable to identify, analyze, and resolve outstanding balances, including overseeing timely cash posting and reconciliation activities. • Ensures compliance with federal, state, and organizational regulations, policies, and procedures. • Coordinates workflow and...