6 customer service jobs found in Rancho Palos Verdes

Overview: To provide an exceptional guest experience.  Greet guests, schedule all spa & salon appointments, confirm guest appointments, escort guests to guest lounges, handle and process cash, understand treatments, reservations, booking times, and retailing. Responsibilities: Perform all duties in a safe manner, observing all safety procedures and report all accidents and injuries in a timely manner. Be responsible for the cleanliness of the immediate work area as well as the general property. Be attentive to any objects, conditions, or actions that may risk accidents and/or injuries to a guest or fellow employee. Report all unsafe conditions. Be courteous to all guests and fellow associates. Communicate effectively with peers, management, line and front of the house employees. Practice effective listening (seek to understand). Performs related duties as required. Additional Duties & Responsibilities: Book and schedule services for Spa...

Overview:     We are seeking an experienced massage therapist (full time) with a passion for wellness, exceptional service, and a commitment to delivering an unparalleled guest experience. Responsibilities: Perform spa treatment services as outlined in spa treatment protocols Demonstrate a  high level of guest service Participate in all spa treatment and service training programs Assist guests with home care program and products Communicate effectively with peers, management, line and front of the house employees Be courteous to all guests and coworkers Regularly attend meetings (including): daily communication, service, weekly staff meeting, monthly department meetings Maintain all sanitation and HACCP documentation in accordance California & DH&R health codes Practice effective listening (seek to understand) Perform related duties as required Perform duties in a safe manner, routinely observing all safety procedures. Report...

Overview:   The Sales Executive (On-Site) role is responsible for handling small groups and day meetings. The primary objective is to maximize revenue generation and market penetration from within the sales office.  Responsibilities include responding to incoming inquiries and developing targeted lists for resolicitation.  This position serves as a Terranea Resort product expert to potential client’s in the meetings industry. Responsibilities: Respond to all correspondence from assigned areas and trace dates for reworking and follow up. Set-up site inspections and FAM trips with appropriate on site communication, planning and follow through. Dedicate a majority of time to direct telephone sales, email prospecting, internet prospecting and direct cold calls within assigned market. Apply proactive and strategic sales approach to business solicitation including but not limited to; phone solicitation, customer appointments, sales missions/blitzes, tradeshow...

Overview: The Project Manager will play a vital part in ensuring the owners and developers original resort design concept is kept intact.  The position is responsible for managing capital project planning, oversight of all capital projects and special projects, to include, but are not limited to – architectural compliance, selection of vendors/construction partners, projects are within budget and completed in a timely manner.  Manage the capital budget ensuring all purchase orders are completed and processed correctly.  Develop and maintain professional relationship with all local and state government agencies.  Ability to multi-task is paramount since this position will be working on several projects and for several people simultaneously. Department is fast paced and position will require the ability to organize efficiently, manage multiple tasks at the same time and effectively prioritize. While we work as a team, the resort thrives on independent thinkers who are self-reliant,...

Overview:   The Sales Manager - Extended Stays (Onsite) is responsible for developing business for an extended stay program and maintaining relationships with key clients in the real estate, temporary housing, relocation, medical and other potential markets.  He or she will assist in defining and managing the strategic direction and tactical implementation of an extended stay program for our residential stay Casita Suites.  He or she will must be based on property and be able to greet clients, VIPs, conduct property tours and handle all aspects of the guest stay.  Travel and entertainment may be required. Responsibilities: This position is ‘booking goal’ oriented and a supplemental plan will be provided. Develop and maintain positive relationships with key clients and industries. Identify opportunities to grow business and expand market share or RevPar Index growth. Must be available to travel as required by business demands. Must be able to give presentations...

Overview:   To provide an exceptional guest experience.  Greet guests, schedule all spa & salon appointments, confirm guest appointments, escort guests to guest lounges, handle and process cash, understand treatments, reservations, booking times, and retailing. Responsibilities: Perform all duties in a safe manner, observing all safety procedures and report all accidents and injuries in a timely manner. Be responsible for the cleanliness of the immediate work area as well as the general property. Be attentive to any objects, conditions, or actions that may risk accidents and/or injuries to a guest or fellow employee. Report all unsafe conditions. Be courteous to all guests and fellow associates. Communicate effectively with peers, management, line and front of the house employees. Practice effective listening (seek to understand). Performs related duties as required. Additional Duties & Responsibilities: Book and schedule services for Spa...