9 jobs found in Rancho Palos Verdes

Overview:   The Senior Leisure Sales Manager is entrusted with cultivating and sustaining robust relationships with key stakeholders, including travel advisors, agency owners, consortia program managers, and influencers. This role plays a pivotal part in shaping the strategic vision and ensuring the successful execution of leisure room sales for a portfolio encompassing 582 guest rooms, suites, casitas, villas, and bungalows. The manager will focus on a diverse range of primary market segments, including Retail, Consortia, Wholesale/FIT, and emerging discount channels such as online travel agencies, private auction platforms, and other evolving digital sales outlets. This position required an on-property presence, where the Sr. Leisure Sales Manager will engage directly with clients and VIPs, conducting property tours and overseeing every aspect of the guest experience. Additionally, the role involves extensive travel and entertainment responsibilities, reflecting the...

Overview:   Primary responsibility is to assist the Spa Director in providing leadership, direction and supervision of staff in the daily operations of the Spa, including, but not limited to, massage therapists, aestheticians, and salon.  They will assist in overseeing the coordination of all providers, be directly involved in scheduling, as well as product inventory and ordering.  The position will directly supervise:  massage therapists and aestheticians, while also assisting in providing consistent leadership to the Salon, Spa coordinator and Attendant team. Responsibilities: Full working knowledge of spa, wellness and fitness treatments/programs. Be aware of advancements in the field and be involved in making decisions on new treatments and products that will continue to make the Spa a showcase feature. Understand and be well versed in the resort, hotel features and services including all outlets, hours of operation, activities and events available to guests....

Overview:   We are seeking an experienced massage therapist (full time) with a passion for wellness, exceptional service, and a commitment to delivering an unparalleled guest experience. Responsibilities: Perform spa treatment services as outlined in spa treatment protocols Demonstrate a  high level of guest service Participate in all spa treatment and service training programs Assist guests with home care program and products Communicate effectively with peers, management, line and front of the house employees Be courteous to all guests and coworkers Regularly attend meetings (including): daily communication, service, weekly staff meeting, monthly department meetings Maintain all sanitation and HACCP documentation in accordance California & DH&R health codes Practice effective listening (seek to understand) Perform related duties as required Perform duties in a safe manner, routinely observing all safety procedures. Report...

Overview:   Supervise, train and inspect the performance of In Room Dining Staff, ensuring that all procedures are completed to the Hotel standards. Assist where necessary to ensure optimum service to guests. Continually exemplify the attributes of property leadership corresponding to the culture of Terranea Resort, while leading through a hands-on, lead-by-example style that creates and fosters a positive work environment. Responsibilities: Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Resolve guest complaints, ensuring...

Overview:   This position is responsible for assisting in the accurate and timely processing of payroll for all resort employees. The Payroll Clerk will ensure compliance with federal, state, and local regulations, as well as internal policies and procedures, while providing exceptional support to staff and management. Responsibilities: Assist with processing bi-weekly payroll for hourly and salaried employees. Review and verify timekeeping records and resolve discrepancies with department managers. Maintain employee payroll records and ensure accuracy of deductions, garnishments, benefits, and tax information. Assist with the preparation of payroll reports and year-end documentation, including W-2s and tax filings. Respond to employee inquiries related to payroll, timekeeping, and pay discrepancies. Coordinate with People Services on employee onboarding, terminations, and changes affecting pay. Maintain confidentiality and handle sensitive payroll...

Overview:   The National Sales Manager (On Site) role is responsible for generating group business from a national market. The primary objective is to maximize revenue generation and market penetration from within the assigned market.  This includes, but is not limited to the nurturing of existing good accounts and feeder markets, developing known high potential markets and the identification of emerging sources of business. This position serves as a Terranea Resort product expert to the group meetings industry and is also responsible for serving as a positive and knowledgeable advocate of the entire Coral Tree Hospitality portfolio. The position requires a thorough understanding of direct sales, account management, and the distribution channels related to group room sales. Responsibilities: Apply proactive and strategic sales approach to business solicitation including but not limited to;  phone solicitation, customer appointments, sales missions/blitzes, tradeshow...

Overview:   To provide an exceptional guest experience.  Greet guests, schedule all spa & salon appointments, confirm guest appointments, escort guests to guest lounges, handle and process cash, understand treatments, reservations, booking times, and retailing. Responsibilities: Perform all duties in a safe manner, observing all safety procedures and report all accidents and injuries in a timely manner. Be responsible for the cleanliness of the immediate work area as well as the general property. Be attentive to any objects, conditions, or actions that may risk accidents and/or injuries to a guest or fellow employee. Report all unsafe conditions. Be courteous to all guests and fellow associates. Communicate effectively with peers, management, line and front of the house employees. Practice effective listening (seek to understand). Performs related duties as required. Additional Duties & Responsibilities: Book and schedule services...

Overview:   The Assistant Food & Beverage Manager at Terranea Resort will supervise, train and inspect the performance of the Lobby Bar, ensuring that all procedures are completed to the hotel's standards.  Assist all guests at Lobby Bar facilities with seating and requests courteously and efficiently, according to standards.  Maintain the cleanliness and organization of all supplies, equipment and work areas and ensure guest safety and enjoyment. Assist where necessary to ensure optimum service to guests.  Responsibilities: Assist in supervising, train and inspect the performance of the Lobby Bar, ensuring that all procedures are completed to the hotel's standards. Maintain the cleanliness and organization of all supplies, equipment, work areas, and ensure guest safety and enjoyment. Enforces high standards of hygiene and sanitation within the outlets Ensures the security of monies, credit and financial transactions Supervises the performance,...

Overview:   Terranea Resort is currently seeking a dynamic and analytical Director of Revenue Management (Onsite) to join our team. Our luxury resort, nestled in Rancho Palos Verdes, offers a multi-room category experience, providing an ideal backdrop for those seeking a career in revenue optimization within the hospitality industry. As the Director of Revenue Management, you will play a pivotal role in shaping our revenue strategy and maximizing profitability. Collaborating closely with sales, marketing, finance, and hotel operations teams, you will analyze market trends, negotiate partnerships, and implement innovative strategies to drive revenue growth. Responsibilities: Develop and execute revenue management strategies to optimize room inventory and rates. Collaborate with resort teams to implement competitive transient and sales strategies. Provide guidance to sales and hotel operations teams to maximize revenue potential across all distribution channels....