Feb 01, 2025
VA Terminal is seeking a highly motivated and detail-oriented Customer Service Representative to join our team in Norfolk, VA. As a CSR, you will be maintaining customer service records, ensuring timely and accurate resolution of customer inquiries, and providing support to the customer service team. The successful candidate will play a critical role in ensuring customer satisfaction and maintaining our company's reputation for excellence. Position Summary Performs Customer Service/Administrator functions regarding a specific or assigned number or assigned customers which could include regional, dedicated, or national accounts. Will work in conjunction with other internal departments to achieve territorial balance of capacity and freight while achieving high service levels. Will ensure all requirements are met companywide regarding customer expectations. Reporting Terminal Location: 2011 Ponderosa St., Portsmouth, VA 23701 Reports to: Terminal Manager...
Dunavant Sea Lane Express LLC
Portsmouth, VA, USA