May 01, 2026
The Assistant Manager is responsible for directing an efficient workflow and assisting the Store Manager in a variety of store operation duties. This position serves as a role model of barista responsibilities and serves as the team leader when the Store Manager is unavailable. Essential Duties & Responsibilities: • Ensure consistent and quality customer experience by executing brand beverage recipes and techniques, resolving customer relations issues, and leading the team in delivering the Scooter’s “Amazing” customer service experience • Maintain speed of service standards during high-volume periods by staying calm, managing an efficient team workflow, anticipating customer needs, and utilizing downtime to prepare for the next rush • Assist the Store Manager in onboarding and training new team members • Develop effective working relationships with team members, identifying individual motivation factors and providing clear, constructive feedback to...
Eastern Iowa Coffee Inc
Pella, IA