1 sales jobs found in Ottawa

Getty Images This Service Operations Associate role is ideal for someone who is highly motivated, organized, detail-oriented, and eager to learn, supporting day-to-day Customer Service operations. This role will work closely with the Director of Customer Service Operations in this fast-paced position that requires multitasking and offers opportunities to contribute to Customer Service content management for AI-solutions, user acceptance testing, and administrative support, helping drive efficiency and elevate the Customer Service agent and customer experience. Your Next Challenge: Customer Service Content Management Monitor AI-grounded chatbot and AI agent interactions and performance metrics to identify trends and suggest content opportunities based on supporting data. Support maintenance of content owned by the Customer Service Operations team to identify content gaps, provide suggestions on how to improve accuracy and understanding of process, product, and...