3 customer service jobs found in Odessa, TX

Customer Service Counselor Position Summary: Performs the duties necessary to ensure patients' accounts are resolved in a timely manner. Qualifications: A. Education: High School diploma or equivalent. B. Training and Experience: Prior experience in the medical field preferred. Knowledge of but not limited to the admission/registration process, receivables management, credit and collection laws, billing forms, medical billing regulations, insurance benefit calculations, HMO/PPO contracts, third party funding resources C. Job Knowledge: General knowledge of medical business office practices. Strong communication skills. Basic understanding of business application software. Ability to maintain a calm temperament under stressful conditions. Good math skills, deductive reasoning and general office machine operations. Unusual Physical Demands and Working Conditions: Extended periods of sitting, extensive data entry, possible exposure to patients with...

Customer Service Supv Position Summary: Under the general direction of the Director of Patient Financial Services, the Customer Service Supervisor will ensure quality service is provided to all customers of Medical Center Hospital’s Patient Financial Services Department. Qualifications: A. Education: Associate degree in Business Administration or related area preferred. Two to five years of experience in a hospital business office environment may be substituted. B. Training and Experience: Requires two to five years of either a physician's office or hospital business office experience. Prefer experience with HBOC McKesson series patient accounting software. Must possess a desire and ability as an adult educator. C. Job Knowledge: Must be familiar with patient accounting practices and procedures. Must be able to schedule, meet, and maintain a daily and monthly workload. Must have excellent oral and written communication skills. Should possess...

Patient Access Rep Position Summary: This position conducts registration and obtains financial reimbursement for all patients accessing service at Medical Center Health System facilities or clinics. Reviews all account information to optimize collection efforts and system recording events to expedite reimbursement and compliance; resolves issues as they arise to promote point of service decisions. Performs financial counseling when appropriate. Explains and obtains signatures on legal forms and registration materials. Education: High School diploma or equivalent required. Training and Experience: Prior experience in medical field preferred. (Knowledge of but not limited to admitting/registration process, customer service, receivables management, credit and collection laws, billing forms, medical billing regulations, insurance benefit calculations, HMO/PPO contracts, third party funding resources.) Job Knowledge: Required: Requires strong...