2 jobs found in Oakland

Landscape Supply Customer Service Specialist The Position We are seeking an experienced, industry-savvy Product Specialist to serve as a go-to expert for our professional contractor and retail customer base. This elevated role goes well beyond standard customer service, you'll be a trusted advisor who draws on deep product knowledge to guide customers through complex material selections, project planning, and design decisions. In this position, you'll play a central role in daily store operations, driving sales through expert consultation, and building lasting relationships with our professional clients. If you have robust industry experience and a passion for sharing that knowledge, we want to hear from you. What You'll Be Doing Use our point-of-sale software (Epicor BizTrack) to enter orders, take payments, and have a strong attention to detail to make sure everything is accurate. Answer incoming calls with a positive, professional tone, and make sure every customer...

Landscape Supply Customer Service Representative The Position We are seeking a dependable and service-oriented Inside Customer Service Representative to join our team in our busy landscape supply store. This position plays a key role in supporting daily operations by assisting customers in person, over the phone, and through email. The ideal candidate will demonstrate strong communication skills, attention to detail, and the ability to manage multiple responsibilities in a fast-paced retail environment. Success in this position requires the ability to learn about landscaping materials, such as soil, rock, mulch, hardscape installation and irrigation supplies, and to clearly communicate that information to customers to support their purchasing decisions. As the first point of contact for many of our customers, this role requires professionalism, accuracy, and a commitment to delivering an excellent customer experience. If you are organized, adaptable, and dedicated to quality...