30 customer service jobs found in Newark, NJ

Overview The main responsibility of the Customer Service Receptionist is to welcome patients and visitors, guide them to the appropriate location using the visitor check-in system when needed, and offer assistance in the absence of the supervisor. Responsibilities What You’ll Do   Greet and welcome patients and visitors upon arrival. Direct individuals to their appropriate destinations. Utilize the visitor check-in system as needed. Provide support and assistance in the absence of the supervisor. Qualifications What You’ll Bring Required: High School Diploma or equivalent required. Experience in hospitality is preferred. Strong computer skills necessary for daily operations. Excellent verbal and written communication skills. Outstanding customer service abilities. Ability to manage and prioritize multiple tasks in a fast-paced environment. Demonstrated customer service experience and...

Overview About the Role The primary purpose of the Data Control Clerk II position is to perform answer and route incoming calls to the hospital's main number, emergency lines and patient information lines. Demonstrates service excellence by providing accurate information regarding the Hospital, its patients and staff while ensuring adherence to all Hospital policies and procedures, especially those regarding privacy and confidentiality. Assists in maintaining up-to-date computerized databases and on-call schedules in a timely fashion. Responsible for dispatching services to respond to callers and entering data into the Work Ticket Management system. Receives and activates routine and emergency notification requests, such as overhead paging announcements, activation of pagers, and initiation of emergency codes. Identifies and summarizes key issues and data trends. Responsibilities What You’ll Do   Answers incoming calls on...

External Job Description: Retail Inventory Associate – Night Time   Hourly Rate Range:  $17.00-$22.00   *The hourly rate range is based on actual ranges for the employees who currently hold a comparable position     Part Time: Ability to work varied, traditional and non-traditional flexible hours. Primarily Night-time shifts for this customer . The more you are available, the more you can earn!   If you know how to show up, stay disciplined, and push for accuracy and consistency, you already have what it takes to excel here.  This role is perfect for people who love structure, enjoy working on their feet, and want to turn focus and stamina into results. Become one of our Inventory Specialists and discover opportunities for increased wages.  Make more money with us and unlock your full earning potential today!   Benefits of Working with WIS Hiring Now! Competitive pay - This position is eligible for a productivity-based wage...

Overview About the Role The Patient Representative plays a key role in enhancing patient satisfaction at University Hospital by fostering clear and compassionate communication between patients, their families or significant others, and hospital staff. This position serves as a vital liaison, ensuring that patients and their loved ones feel heard, supported, and informed throughout their care experience. By proactively identifying and addressing concerns, the Patient Representative helps prevent complaints and grievances, offering guidance to departments on best practices for improving patient experiences and resolving dissatisfaction effectively.   Responsibilities What You’ll Do   Serve as a key contributor to patient satisfaction at University Hospital. Facilitate clear, compassionate communication between patients, families/significant others, and hospital staff. Act as a liaison to ensure patients and their loved ones...

Overview About the Role The primary purpose of the Ultrasound Technologist - Per Diem provides health care services for inpatients and outpatients of the University Hospital/ DOC through the applications of non-ionizing radiation (in the form of ultrasound). The technologist perform general, OB/GYN, vascular ultrasound procedures for the interpretation of a licensed practitioner. The patient population ranges from newborn to maturity. Exercise professional judgment throughout the performance of his/her duties and maintains a demeanor that supports the values and mission of the department, ensuring that all interaction with patients, physicians, nurses, administrators and other members of the hospital staff are professional and in accordance with the established guidelines of the institution. Responsibilities What You’ll Do Positions patient in accordance with established protocols or approved physician instructions, employing...

Responsibilities The primary purpose of the Medical Record Technician (Release of Information) position is foster a high level of customer service by assisting patients and their families, caregivers, outside auditors, community physicians, external agencies, and hospital personnel and ensuring they receive appropriate, timely and complete health information in response to written, phone, fax, email and/or in-person requests. Answers inquiries for medical record information in accordance with established hospital and departmental policies and procedures, and according to HIPAA standards. Qualifications High school diploma or GED equivalent required. Minimum of three (3) years’ experience in medical records related work. Must be able to analyze medical records, and read doctor's handwriting. Data entry, typing, use of e-mail applications required. Must be able to speak and read English and have good oral and written communication skills....

Overview About the Role The primary purpose of the Dental Assistant position is to provide direct patient care, performs simple (nursing dental) procedures, performs in a technical capacity providing support to the professional staff in the evaluation and treatment of patients, and contributes to the overall orderliness and cleanliness of the unit under the direction and supervision of a Staff Nurse. Provides chair side assistance to doctors performing all dental procedures under local. Exercises competency in all procedures within the scope of practice, as appropriate to all ages of patients served from neonatal to the end of life. Responsibilities What You’ll Do    Contributes to the achievement of excellence in health care to fulfill the mission of the unit. Exhibits strong customer service skills in daily interaction with the public, patients, staff, and physicians in the performance of job duties. Performs,...

Overview About the Role The primary purpose of the Patient Access Representative position is to interview all patients in a professional and courteous manner. Completes efficient and timely patient arrivals and registration functions. This includes, but is not limited to, Inpatient, Outpatient, Emergency Department, and Pre-Registration. Electronically enters accurate patient demographic information into University Hospital computer system and obtain signatures on all required documentation. Confirms required insurance precertification, authorization and documentation is obtained for billing and medical record processing. Responsibilities What You’ll Do   Obtains and electronically inputs patient demographics and insurance information into the hospital computer system, thoroughly verifying the information presented by the patient. Ensures efficient, accurate and timely patient registrations and arrivals. Interviews all patients...

Overview About the Role   The Assistant Director of Enviornmental Services Supervises housekeeping activities for facilities at University Hospital during assigned shift. Supervises the usage of materials and maintains approved methods for infection control. Responsibilities What You’ll Do Processes are patient-centered; actively creates a friendly, welcoming, and safe environment for UH customers, drives collaboration with leadership (including physicians), and responds to patient needs, concerns, and complaints within 24–48 hours. Displays a “can-do” attitude across departments, monitors and analyzes patient satisfaction data, takes corrective actions, and acts as a role model for Service Excellence while maintaining composure in stressful situations. Ensures respect for patient rights and commitment to the uniqueness of each individual; customer service scores meet or exceed targets. Available for flexible shifts...

Overview About the Role The primary purpose of the Radiologic Technologist Aide position is to provide patient/material transportation service and aide and assist the technical/nursing staff to improve patient throughput. These materials may include, but are not limited to specimens, oxygen tanks, packages, slips, supplies, medication orders, labs, mail, CT/ MRI supplies, and other items as needed. May utilize various equipment locks, etc. The Radiologic Technologist Aide will communicate/secure preventive maintenance on all transport equipment as required. Also assists the technical and Nursing staff to put patients on and off the table and other duties to facilitate and expedite the care of patients. The Radiology Tech Aide has the capacity to endure high pressure situations in a fast paced work- space, under time sensitive conditions, while remaining calm as a professional demeanor is demonstrated towards patients and their family....

Overview Bistro Cook 📍 Newark, NJ | 🕒 Part-Time | 💼 Dietary | About the Role The primary purpose of the Bistro Cook position is to prepare and serve all food from the grill, pizza, salad, and fry areas of the Bistro. May also be required to prepare food items for future concepts and catering services as deemed necessary by the unit management. The duties of this position also include the performance of the food service worker function on a daily basis. Responsibilities What You’ll Do Provides set up and food preparation in accordance to standardized recipes. Prepares pizza, salads, appetizers, and/or a variety of burgers or other menu items as requested by our customers. Records dish machine temperatures. Obtains maximum food quality and quantity control in accordance with our guidelines and standard recipes. Based on operational needs may rotate to cafeteria or main kitchen as assigned....

Overview Food Service Worker – Trayline 📍 Newark, NJ | 🕒 Part-Time | 💼 Dietary |   About the Role The primary purpose of the Food Service Worker position is to assist in preparing and serving food to infant, pediatric, adolescent, adult, and geriatric patients, and their family members .   Responsibilities What You’ll Do Delivers meals and snacks per policy and procedure. Retrieves patient meal trays per policy and procedure. Utilizes knowledge of growth and development when providing services to infant, pediatric, adolescent, adult, and geriatric patients. Communicates with infant, pediatric, adolescent, adult, and geriatric patients in a manner which demonstrates an understanding of the patient developmental and cognitive level. Formulates patient meal supplement and nourishment. Qualifications What You’ll Bring   Required: High School Diploma or GED...

Overview About the Role  The primary purpose of the Rehabilitation Medicine Therapist Per Diem position is to provide diagnostic and therapeutic (Physical Therapy, Occupational Therapy, Speech Therapy or Recreational Therapy) services to patients of all ages. The Therapist will evaluate referred patients, to implement and administer a comprehensive therapeutic intervention to restore and maximize function, to relieve or reduce pain, and to prevent disability following disease or injury. Responsibilities What You’ll Do Provides patient-centered care by fostering a friendly, welcoming, and safe environment; communicates clearly, responds promptly to concerns, and consistently meets or exceeds patient and family expectations. Collaborates effectively with the multidisciplinary team (including physicians, nurses, and case managers) to ensure coordinated, high-quality care. Conducts comprehensive evaluations,...

Overview About the Role The primary purpose of the Diet Control Assistant position is to provide infant, pediatric, adolescent, adult and geriatric patients with quality Food & Nutrition services, operational information; and serves as the liaison between the patient care unit(s) and the Department of Food & Nutrition. Delivers all meals/food items to infant, pediatric, adolescent, adult and geriatric patients in designated patient care unit(s) within specified time frames. Performs in a caring, conscientious and confidential manner toward patients, family members, visitors, colleagues, staff and students. Maintains individual patient care electronic Card files and coordinates interdepartmental communications. Responsibilities What You’ll Do Maintains electronic patient card files. Modifies menu to comply with diet order prescriptions/meal patterns. Formulates patient meal supplements and nourishments. Delivers...

Responsibilities The Administrator on Duty Per Diem provides onsite administrative leadership to University Hospital during non-regular business hours on an as needed basis. Facilitates communication between clinical and non-clinical departments to meet the needs of the patients. Acts as Incident Commander during disaster situations. Facilitates throughput by triaging and providing patient bed assignments from within the system and outside facilities, ensuring appropriate level of staffing to meet patient care needs. The AOD Per Diem uses clinical and management skills to maintain accountability for management of fiscal and personnel resources in the delivery of services during non-regular business hours. Must be skilled in the provision of patient care to infant through adult patient populations. Upholds the standards of the system-wide customer service program. Qualifications Licensed as a Registered Nurse in the State of New Jersey. BSN...

Overview About the Role The Patient Navigator (PN) for the Breast Imaging Center is responsible for guiding and supporting patients through breast cancer screening, diagnostic work, and the treatment processes. The PN ensures seamless care coordination and effective communication among patients, providers, and healthcare teams. Oversees BIRADS tracking for patients and navigates positive results accordingly. The PN serves as a patient advocate and will guide patients through the health care system, ensuring appropriate appointments are given in a timely manner, following guidelines established with the Radiologist, Chairperson of Radiology, and/or the Executive Director of the Cancer Center. Assists with patient access issues, develops relationships with referring health care providers and ensures the complete and efficient management of all referrals, including the acquisition of necessary paperwork, films, and medical records. In addition, the PN will track...

Overview About the Role The primary purpose of the Patient Services Representative I position is to interview all patients in a professional and courteous manner. Completes efficient, accurate and timely registration of patient demographic information into University Hospital computer system. Ensures that required insurance pre-certification, authorization and documentation is obtained for billing and medical recording processing. Notifies patients of University Hospital policies in reference to patient care and provides excellent customer services and patient satisfaction. Performs all duties in accordance with University Hospital policy and procedures. This position may be assigned to work in the community on the Mobile Mammogram Van and within the Breast Imaging Center. Responsibilities What You’ll Do Conducts professional and courteous interviews with all patients. Accurately and efficiently registers patient demographic...

Overview About the Role The primary purpose of the Patient Services Representative I position is to interview all patients in a professional and courteous manner. Completes efficient, accurate and timely registration of patient demographic information into University Hospital computer system. Ensures that required insurance pre-certification, authorization and documentation is obtained for billing and medical recording processing. Notifies patients of University Hospital policies in reference to patient care and provides excellent customer services and patient satisfaction. Performs all duties in accordance with University Hospital policy and procedures. This position may be assigned to work in the community on the Mobile Mammogram Van and within the Breast Imaging Center. Responsibilities What You’ll Do Conducts professional and courteous interviews with all patients. Accurately and efficiently registers patient demographic...

Overview: HarmonyCares is one of the nation’s largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice.   Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.   Our Shared Vision – Every patient deserves access to quality healthcare.   Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.   Why You Should Want to Work with Us Health, Dental, Vision, Disability & Life Insurance, and much more 401K Retirement Plan (with company match) Tuition, Professional License and Certification Reimbursement Paid Time Off, Holidays and Volunteer Time Paid Orientation and Training Great Place to Work Certified Established in 11...

Responsibilities Under the direction of the Assistant Manager Business Services, schedules, coordinates and oversees performance and general operation of hospital Switchboard Services. Supervises staff and manages daily activities. Qualifications Associate’s Degree required; Bachelor Degree preferred. At least three (3) years of experience in a Call Center/Customer Service environment required. Prior lead/supervisory experience preferred. Must have strong computer/keyboarding skills to perform lookups by name, etc. Ability to function in a team environment, role model for professionalism. Word/Excel proficiency; excellent time management and communication skills; flexible, open to change and able to work in a fast-paced environment. Additional related experience may be substituted for the degree on a year-for-year basis.