2 jobs found in New Lenox

Title Customer Service Lead Pay Grade Non-Exempt Major Department Front End Minor Department Front End Reports to Front End Manager, Store Manager Job summary: The Front End Customer Service Clerk/Cashier is responsible for providing excellent customer service to all guests at the POS (Point of Sale). They ensure each customer leaves Pete's Fresh Market with an outstanding experience, while delivering a fast, friendly, and accurate transaction and answering any questions/concerns. As a team member of Pete's Fresh Market it is important that Pete's Four Pillars of Value, Aesthetic, Quality, and Customer Service are always exemplified. Essential Job Responsibilities Maintain a clean, neat, organized and safe work environment. Greet all Customers and provide them with prompt, courteous service and assistance. Initiates returns, resolves customer issues or escalates complaints to management as appropriate. Must have an extensive understanding of all...

Title Human Resources Retail Generalist Pay Grade Human Resources (HR) Major Department Management Minor Department Management Report to HR Director & Store General Manager Job Summary The Human Resources Retail Generalist will primarily oversee Human Resource (HR) functions at the store level and communicate regularly with the corporate HR department. In addition to coordinating all communication and requests of the corporate office, the Corporate Liaison will work in conjunction with the General Manager (GM) of the Store to help manage the “people” side of this robust business. Essential Job Responsibilities Coordinate with the HR Department Serve as liaison and advocate for employees and corporate office Implement Performance Management Prepare and discuss the 30 Day Performance Review with new hires Facilitate the Annual Performance Review Process for all employees Recognize employee or department excellence (e.g., perfect...