53 case manager jobs found in New Haven

Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under the supervision of the Manager of Patient Relations, the Patient Relations Specialist is responsible for problem resolution, preemptive interventions, and serving as an internal consultant to assigned areas for maximizing patient satisfaction. In addition, the Patient Relations Specialist is responsible for partnering with appropriate unit leadership on process and system improvements. The incumbent must be knowledgeable in and comply with regulatory provisions concerning patient rights, as casework is under scrutiny by regulatory agencies, including the Centers for Medicare and Medicaid Services (CMS), the State of Connecticut Department of Public Health, and the Joint...

Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under the general direction of the Communications Supervisor, and in cooperation with all the members of the patient care team, performs a wide range of customer relations, communications, administrative, and coordinate functions that fully support patient care activities within the Perioperative Services Department. The Communications Specialist functions as a liaison between the surgery team and patient care activities within Perioperative Services. This role is responsible for processes related to patient check-in, check-out, registration and possible scheduling processes related to patients within Perioperative Services. Obtains and updates the patient's basic demographics...

Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under the general direction of the Senior Manager, Clinical Revenue Management (CRM), the Clinical Revenue Management Specialist (CRMS) performs a wide range of system wide clinical revenue management activities in an attempt to prevent insurer denials, enhance revenue, and to recover payment for services that have been denied. Responsible for the collection of denial and appeal data as well as other clinical documentation when necessary. The CRMS works collaboratively with other members of the CRM department, health care team, Care Coordination, Verification, Clinical Finance Operations (CFO), Contracting and Corporate Business Services (CBS). EEO/AA/Disability/Veteran...

Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. The Assistant Patient Services Manager (APSM) is responsible for ensuring high quality, safe reliable, and efficient care, in a defined functional area of patient services. The APSM uses managerial, interpersonal, and clinical skills to model, motivate, and monitor performance resulting in superior quality service, and financial outcomes. Responsibilities and accountabilities are held on a 24/7 basis. The Nursing strategic framework will be utilized by incorporating transformational leadership, structural empowerment, exemplary professional practice and new knowledge, innovation, and improvements. The APSM will collaborate with the PSM on a consistent basis to ensure communication of...

Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. As members of a High Reliability Organization (HRO), all employees are expected to practice CHAMP and STAR Behavior with the end goal of patient safety as the top priority. Individuals shall embody and uphold the ideals of the YNHHS Standards of Professional behavior, as well as practice and promote patient -centered care and fiscal responsibility outlined in the responsibilities below. Perform technical duties associated with the delivery of pharmaceutical services, including, but not limited to: medication distribution, inventory management, Cross-Functional Proficiency, Technical Expertise, and other duties, within scope of practice, as dictated by departmental need....

Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. As members of a High Reliability Organization (HRO), every employee should practice CHAMP behavior and strive to make patient safety a top priority. The pharmacy intern is responsible for provision of operational support in the processing, production, inventory and distribution of pharmaceuticals and related products. The intern will also actively participate in clinical and administrative functions under the direct supervision of a licensed pharmacist to augment their education and to gain insight and practical experience in their future roles as pharmacists. PROFESSIONAL DEVELOPMENT Interns are invited and encouraged to participate in educational activities within the Pharmacy...

Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. As members of a High Reliability Organization (HRO), all employees are expected to practice CHAMP and STAR Behavior with the end goal of patient safety as the top priority. Individuals shall embody and uphold the ideals of the YNHHS Standards of Professional behavior, as well as practice and promote patient -centered care and fiscal responsibility outlined in the responsibilities below. Perform technical duties associated with the delivery of pharmaceutical services, including, but not limited to: medication distribution, inventory management, Cross-Functional Proficiency, Technical Expertise, and other duties, within scope of practice, as dictated by departmental need....

Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. As members of a High Reliability Organization (HRO), all employees are expected to practice CHAMP and STAR Behavior with the end goal of patient safety as the top priority. Individuals shall embody and uphold the ideals of the YNHHS Standards of Professional behavior, as well as practice and promote patient -centered care and fiscal responsibility outlined in the responsibilities below. Perform technical duties associated with the delivery of pharmaceutical services, including, but not limited to: medication distribution, inventory management, Cross-Functional Proficiency, Technical Expertise, and other duties, within scope of practice, as dictated by departmental need....

Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under the direction of the Clinical Logistics Supervisor, the Clinical Logistics Associate II is responsible for ordering and managing medical/surgical and clerical supplies used by all operating rooms. This includes the inventory, ordering, receipt, stocking and processing of all materials. Maintains inventory records of supplies on hand, ordered and received. Coordinates the borrowing of supplies/emergency supplies to ensure high customer satisfaction. Actively establishes, reviews and recommends par changes in QSight, SIMS and PDAD to accomplish inventory reduction initiatives. Responsible for the timely and accurate review and processing of patient charges to ensure enhanced...

Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under the supervision of the Diagnostic Radiology Manager and/or Assistant Chief Technologist, performs a wide variety of technical and professional duties utilizing complex imaging equipment to produce quality CT images as requested for subsequent interpretation by the radiologist. All duties are performed according to departmental and organizational policies and procedures. Promotes service excellence in all interactions as outlined in the Key Behaviors in the YNHH Core Success Factors. To meet the staffing needs of the department, as necessary, CT staff may be assigned at any of the YNHH CT locations, regardless of your regularly assigned work location. EEO/AA/Disability/Veteran...

Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under the direction of Patient Experience leadership, the program manager patient experience will serve as a member of the patient experience team to drive patient experience strategy and help execute the vision and action plan for Yale New Haven Health and the Ambulatory Enterprise. This role will be responsible for the management, dissemination, and interpretation of patient experience data. Participates in the development and implementation of patient/customer experience strategies and initiatives, and provides support to sites /regions for analytics, performance improvement, and implementation of evidence-based best practice. Serves as a knowledge expert around the implications of...

Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under the direction of the YNHHS Executive Director, Safety and Quality, the incumbent directs and manages the clinical quality improvement and safety operations of the strategic quality and safety agenda. S/he works extensively with System performance management directors and delivery network senior executives to facilitate and oversees the successful execution of a YNHHS performance improvement plan to include, but not limited to, all aspects of governance, , progress of quality and safety initiatives, production of salient reports and presentations that articulate the quality and safety agenda of YNHHS. With YNHHS Medical Directors, YNHHS Director of Quality Data and Analytics,...

Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. As a member of the YNHCH Pediatric Audiology program, the Pediatric Audiologist ensures high quality clinical standards are met through American Academy of Audiology Pediatric Standards. This role Is responsible for performing clinical and audiology related diagnostic and rehabilitative procedures. The pediatric audiologist participates as a key member of a multidisciplinary team supporting YNHCH services including ambulatory care. The audiologist is under the direction of YNHCH Pediatric Audiology Coordinator, aligning with the Director of the Pediatric Specialty Centers/YNHCH. Collaborating physician support is through YM Pediatric ENT Physician EEO/AA/Disability/Veteran...

Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Performs a wide variety of technical and professional duties utilizing complex diagnostic and therapeutic equipment and supplies, and following specialized techniques. Patient and family centered care (PFCC) at YNHH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity and respect, information sharing, and collaboration. This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adheres to the "I Am YNHH" service excellence pledge and...

Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Supports the Senior Accountant and Manager in carrying out the monthly, quarterly, annual and non-routine functions for the Yale New Haven Health System, Hospital and applicable subsidiaries. This individual should utilize his/her strong accounting, technical and communication skills and leverage a positive attitude and team approach to contributing to the department's productivity, spirit and future. Position requires the desire and ability to grow and cross train within the organization. The staff accountant position may involve a variety of technical areas, including all balance sheet/P&L accounts and may involve cooperation and partnership with other functional areas of the...

Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Performs a wide range of logistic responsibilities across the campus area to meet the needs of the department and support patient care. Responsibilities can include all or some of the following: Transports, delivers, cleans, and/or retrieves a variety of patient equipment, specimens, medical gases, linen, and receiving functions in support of patient care. Utilizes multiple department information systems to track, respond to and maintain records regarding customer requests. All tasks are performed in accordance with departmental customer service standards, and department Service Level Agreement (SLA), policies and procedures. Responds to department supervisor for employee coverage...

Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Reporting to the Supervisor of Outpatient Coding, The OP Senior Coder is a vital multifaceted role within the Outpatient Coding Department. This position provides support to the Outpatient Coding Department as a OP coding subject matter expert, educator, QA reviewer, and also focuses daily efforts on A/R management and oversight. Additionally, this person works with partner departments to problem solve issues and streamline processes. The OP Senior Coder is also required to mentor other team members and also prepare them for the role of OP Senior Coder. The OP Senior Coder possesses a strong level of OP clinical coding expertise, and has the ability to handle multiple priorities. This...

Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. The Dietetic technician 1 assists the dietitian in the nutritional management and care of patients throughout the life cycle. The dietetic technician's focus is to assure that meal selections are provided based on medical needs and individual patient preferences. Diet Technicians work on -site in call centers, directly with patients at the bedside or as remote call center nutrition professionals. EEO/AA/Disability/Veteran Responsibilities: 1. Demonstrates effective organizational skills in taking meal selections in an efficient manner by adhering to script and menu items. 1.1 Follows script and demonstrates appropriate customer...

Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. The Dietetic technician 1 assists the dietitian in the nutritional management and care of patients throughout the life cycle. The dietetic technician's focus is to assure that meal selections are provided based on medical needs and individual patient preferences. Diet Technicians work on -site in call centers, directly with patients at the bedside or as remote call center nutrition professionals. EEO/AA/Disability/Veteran Responsibilities: 1. Demonstrates effective organizational skills in taking meal selections in an efficient manner by adhering to script and menu items. 1.1 Follows script and demonstrates appropriate customer...

Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under the general supervision of the Senior Manager, Patient Logistic, the Y Access Transfer Center Associate facilitates transfer requests from referring physicians, including direct admissions, telehealth, and Consult Connect. Works closely with Patient Placement Specialist, RN, Off Shift Administrators, Attending Physician Staff, Inpatient Bed Resources, and Referring Physicians to expedite transfer admissions and direct admissions to all the five hospitals - Yale New Haven with the St Raphael's Campus, Bridgeport, Greenwich, Lawrence + Memorial, and Westerly. Understands what diagnosis is appropriate for each individual hospital and where to direct placement. Provides the...