Mar 01, 2026
$17.00 hourly
Job Description: This position provides customers with a variety of account-related service assistance in a prompt, professional and courteous manner while maintaining the confidentiality of the Bank’s records and customer transactions; completes transactions (of varying complexities) according to established guidelines and adhering to the Bank’s policies and procedures; and is responsible for interactions and teller transactions with customers and prospects through the power of innovative video technology. Duties and Responsibilities: · Provides exceptional service support for banking services and teller transactions · Resolves customer requests through proficient use of the system tools · Provides an exceptional customer experience during the interaction · Adheres to regulatory scripting and customer protocol, as prescribed · Seeks and captures opportunities to differentiate the customer’s experience by identifying banking suitable for the customer’s current or...
Peoples National Bank
Mount Vernon, IL, USA