2 office assistant jobs found in Minneapolis, MN

Overview: As a Business Assistant, you will play a pivotal role in the smooth and efficient functioning of the dental practice's administrative and business operations. This position involves managing front-office activities, coordinating patient interactions, and supporting the overall success of the dental office through excellent organizational and communication skills. Responsibilities: Greet and assist patients in person and over the phone, scheduling appointments, and managing patient inquiries. Ensure a positive patient experience by providing exceptional customer service. Coordinate and manage the dental appointment schedule, optimizing patient flow and ensuring efficient use of dental chair time. Confirm upcoming appointments and follow up on missed appointments. Verify and process dental insurance information for patients. Assist patients in understanding their insurance coverage and financial responsibilities. Process patient payments, including copayments,...

What You'll Do: Performs a variety of operational securities and cash transactions, ensuring accuracy and timely processing or processes that require general knowledge of unit functions and systems. Duties may include differentiating, processing and reconciling transactions; researching inquiries; addressing and resolving customer inquiries, escalating complex matters as needed to support internal business partners and/or clients/investment managers; reviewing time sensitive and/or less complex to moderately complex documents; Participates in revising departmental procedures. Coordinates situations that involve other departments. Processing and reconciling transactions to ensure timely settlement and accurate recordkeeping. Reviews daily reports to identify discrepancies and maintain SLA compliance. Answers routine questions from clients to ensure consistent client support. Mitigates operational risks by ensuring compliance with regulatory requirements, policies and...