3 bilingual customer service jobs found in Manor

Responsibilities: Position Summary:   The Bilingual Customer Service Specialist is responsible for professionally responding to and interfacing directly with customer service calls from established accounts, including customer inquiries with orders/deliveries, AR/AP balance issues, fulfilling orders and addressing special requests. This role also involves managing various account-related tasks to ensure a smooth and efficient customer experience.   Position Responsibilities:   Handle all Customer inquiries in a professional and courteous manner, with a Customer First mentality, in both English and Spanish. Make outbound calls for issue resolution, customer follow-up, and communication. Handle all accounts receivable/accounts payable (AR/AP) customer payment and account obstacles, ensuring timely resolution. Manage internal field representative payment clearing processes. Oversee all customer emails related to order processing to ensure prompt and accurate responses....

Responsibilities: Position Responsibilities:       Handle inbound customer calls in a professional and courteous manner in both English and Spanish, addressing inquiries and concerns about account s receivable balances, billing, and payment options   Take payments over the phone securely and assist customers in understanding their payment options   Educate customers on the benefits of using self-service tools to manage their accounts independently   Provide clear and concise responses to customer concerns about open balances and billing discrepancies   Collaborate with internal departments to resolve any issues related to customer accounts and ensure timely resolution   Track and log customer interactions, payment processing, and resolutions in the company’s CRM system   Must have p roven advanced bilingual skills, both verbal and written in Spanish. Other duties as assigned   Qualifications:...

Responsibilities: Position Summary:   This role will be responsible for the inbound and outbound servicing of established accounts in both English and Spanish. The Bilingual Inside Sales Representative will work in a team environment, with outside sales.   Position responsibilities:     The Inside Sales Representative generates new and repeat sales by providing product information in a timely manner to increase sales by means of cross-selling and add-on sales As an Inside Sales Representative you will determine customer requirements in order to have specific recommendations and educate customers about products to improve product related sales and customer satisfaction You will effectively handle customer transactions, including processing service requests, orders, and returns, while also managing and updating electronic customer files Proven advanced bilingual skills, both verbal and written in Spanish Other duties as assigned...