2 jobs found in Longmont

About Us: Intrado is dedicated to saving lives and protecting communities, helping them prepare for, respond to, and recover from critical events. Our cutting-edge company strives to become the most trusted, data-centric emergency services partner by uniting fragmented communications into actionable intelligence for first responders. At Intrado, all of our work truly matters.  Responsibilities: Technical Customer Support 1 - Temporary  will be responsible for providing initial response and technical troubleshooting for customer-related issues.  Responsibilities include taking initial customer and Public Safety Answering Point (PSAP) calls, providing technical support, and advancing the issue to the next escalation tier as necessary. The role also involves opening, tracking, and closing trouble tickets, ensuring accurate documentation, preparing and distributing metrics reports and participating in departmental projects.   This role could extend for up to a year and has...

About Us: Intrado is dedicated to saving lives and protecting communities, helping them prepare for, respond to, and recover from critical events. Our cutting-edge company strives to become the most trusted, data-centric emergency services partner by uniting fragmented communications into actionable intelligence for first responders. At Intrado, all of our work truly matters.   Responsibilities: Position Overview  The Total Rewards Manager will design, implement, and manage compensation and benefits programs that attract, retain, and motivate top talent across the U.S. and Canada. This role ensures competitive and compliant total rewards strategies for both in-office and remote employees. The ideal candidate is highly analytical, detail-oriented, and skilled in leveraging data to drive decisions.  Key Responsibilities Compensation & Benefits Strategy Administer and maintain compensation structures, salary bands, and incentive programs. Oversee benefits programs...