Apr 13, 2026
$20.50 hourly
Customer Service Specialist I (Bilingual Spanish Required) - In Office Call Center Location: Henderson, NV (100% In‑Office Call Center) Start Date: March 16, 2026 EMPLOYERS, a national workers’ compensation insurance carrier, is seeking a Bilingual English/Spanish Customer Service Specialist I to join our Henderson, NV call center. This role is fully onsite and supports customers by phone, email, and chat. What You’ll Do Deliver excellent customer service to policyholders, agents, and internal partners. Handle inbound/outbound calls, emails, and chats. Provide accurate information, resolve inquiries, and de‑escalate issues. Document interactions clearly and follow company and state guidelines. Assist customers with online tools and system navigation. Meet performance, quality, and productivity standards. What You Need Bilingual fluency in English & Spanish (required). High School diploma or GED. 1+ year experience in a call center...
EIG Services, Inc
Las Vegas, NV