Apr 04, 2026
Our Company:
We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block!
What you'll do...:
Lead and coach a high-performing team to deliver exceptional client service across multiple channels. Supervise processes and ensure consistent application of procedures. Drive strategic initiatives aligned with the Block Next vision, focusing on customer retention, operational excellence, and team development. Assist in budget planning and project execution, ensuring alignment with organizational goals. Day to day, you'll... Manage Real-time Call Center Operations Lead the real-time...
H&R Block
Kansas City, MO, USA