Mar 04, 2026
Overview:
The Patient Access Associate plays a vital role in ensuring a seamless patient experience by managing registration, insurance compliance, and providing exceptional customer service. This position requires the ability to work independently in a fast-paced environment while maintaining a mature, compassionate, and professional demeanor while demonstrating flexibility with assignments within professional scope/duties/licensure. The ideal candidate will be customer-focused, ensuring that patient needs are met and that they understand the hospital's revenue cycle expectations, including various payment options. Essential Duties Patient Registration & Data Management: Accurately collect, analyze, and record demographic, insurance/financial, and clinical data from multiple sources. Obtain necessary information and signatures for registration and billing. Screen for compliance with payer requirements for medical necessity and pre-certification. Complete...
Riverside Healthcare
Kankakee, IL, USA