Dec 17, 2025
Overview:
The Patient Access Associate II for the Cardiac Specialists department at Riverside Healthcare is responsible for managing patient registration, scheduling, and insurance compliance in a fast-paced environment. This role involves interacting compassionately with patients and their representatives, ensuring a thorough understanding of revenue cycle expectations and payment options. The Associate will handle the accurate collection and recording of demographic, insurance, and clinical data, screen for compliance with payer requirements, and provide exceptional customer service throughout the patient access process. Essential Duties Patient Registration and Scheduling: Accurately collect, analyze, and record all necessary demographic, insurance/financial, and clinical data for patient scheduling, pre-registration, and registration. Coordinate and schedule patient appointments, considering clinical urgency, procedural conflicts, and patient and physician...
Riverside Healthcare
Kankakee, IL, USA