2 senior corporate accountant jobs found in Jacksonville, FL

Overview: Job Purpose The Client Support Specialist II serves as a subject-matter expert and product-area specialist, providing advanced support to our customer base on MSP products, services, platform technologies, and workflows. Acting as an escalation point, this role ensures timely and consistent resolution of complex issues, addressing customer questions, concerns, and errors related to their use of MSP. The Specialist will manage, resolve escalated cases, and frequently assist support teams with intricate troubleshooting. Responsibilities also include coaching support specialists on handling escalated interactions, investigating and guiding on Salesforce and ADO tickets, and delivering ongoing training for new hires and existing team members.   Responsibilities Leverage business expertise to assist client facing Client Support team members in the use of MSP, with primary focus on Cash functions  Resolve problems in a timely manner with minimal assistance Recognize...

Overview: Job Purpose   The Client Dedicated Cash and Corporate Accounting Consultant role is a senior individual contributor role focused on providing subject matter expertise on Mortgage and Consumer Servicing Cash and Corporate Accounting functions across the ICE Mortgage Technology Solutions. This position will be responsible for impact analysis, knowledge transfer, business reviews, internal and external reporting, and program management of engagements impacting the assigned functional area.   Responsibilities Works within a team on Cash and Corporate Accounting business consulting projects to meet specific client requirements Expertly configures, research and documents client needs related to the assigned function Defines product scope, objectives, and requirements. Defines specifications and data models for product development and testing Provides recommendations on best practices and changes in technology accordingly Devises and/or modifies processes and...