9 engineering jobs found in Jacksonville

Overview: Job Purpose ICE Mortgage Technology seeks a motivated and client-focused professional to join its Client Operations organization in the role of Client Operations Associate. This position is an entry-level opportunity at the intersection of financial technology and client services.   Prior experience in the mortgage industry is not required; comprehensive training will be provided. Candidates are expected to demonstrate intellectual curiosity, strong communication skills, and a commitment to professional growth. The Client Operations Associate will develop proficiency across three core disciplines within the client-facing organization: Client Support, Product Delivery, and Implementations & Professional Services.   Responsibilities Client Support Serve as a primary point of contact for clients utilizing ICE Mortgage Technology software solutions, responding to inquiries with professionalism and urgency Troubleshoot and resolve client issues in a timely...

Overview: Job Purpose The Consultant for ICE Mortgage Technology’s Data & Document Automation solution participates through the full project lifecycle by understanding client business and technical requirements, developing solutions, configuring, and testing. The Consultant is the day-to-day resource that works with customer resources to deliver and/or consult on the overall solution.      Responsibilities Perform delivery activities such as analysis, design, configuration, documentation, testing, post implementation support and issue resolution. Provide knowledge around ICE product features and functions and make necessary best practice recommendations. Interact with client and demonstrate understanding of their business and technical needs. Facilitate sessions and drive consensus on approach and best practice solutions for ICE products. Lead projects to completion. Conduct testing and training with client users. Work closely with the client’s project team,...

Overview: Job Purpose ICE Mortgage Technology is digitizing and automating the entire real estate and housing finance lifecycle so critical data can flow seamlessly from one process to the next creating a better experience for the homeowner, lender and servicer. We are providing configurable technology, extensive data and comprehensive analytics that span the entire loan life cycle.   The Principal Engineer - AI Agent & Full Stack Development will be responsible for designing, developing, and architecting AI-powered agent systems and intelligent automation solutions that enhance our mortgage servicing capabilities. This role combines deep expertise in artificial intelligence, agent frameworks, Model Context Protocol (MCP), and full stack development to build next-generation intelligent applications that transform how we serve our customers and partners.   Responsibilities Keeps up to date with trends in AI as it relates to solving business problems Provides...

Overview: Job Purpose The Staff Solutions Architect provides technical, product, and functional support to the ICE Mortgage Technology Sales, Business Development, Client Management, and Professional Services organizations. The successful candidate will work hands-on with internal teams throughout the company and our clients to assist in the rapid enhancement, education, and deployment of our platform and product offerings. This critical role will excel at working independently and collaboratively in a fast-paced, ever-changing environment.   The ICE Mortgage Technology Staff Solutions Architect must have a thorough understanding of our Servicing platform and products from a technical, architectural, security, design, and functional perspective. The Staff Solutions Architect must have a thorough understanding of the business benefits of each solution offered. The Staff Solutions Architect needs to communicate this information clearly and concisely to customers and prospects to...

Overview: Job Purpose The Operations Executive (OE) serves as a strategic partner and central liaison for assigned clients, managing operational support across ICE Mortgage Technology (IMT) Platforms. This role ensures seamless integration between Client Support, Elevated Client Services, Account Management, and Professional Services to delivery exceptional client outcomes. The Operations Executive advocates for client needs internally while ensuring proactive, transparent, and solution-focused engagement. Operation at a higher level of strategic influence, this position requires executive presence, cross-functional leadership, and the ability to drive long-term client success and expansion.     Responsibilities Client Relationship Management Serve as the operational liaison for the entire end-to-end ICE Mortgage Technology solution, coordinating with Client Support, Elevated Client Services, Professional Services, and internal stakeholders Establish structured...

Overview: Job Purpose ICE Mortgage Technology is seeking a results-driven Manager of Client Delivery to lead and scale the end-to-end onboarding experience for new mortgage technology clients. This role is responsible for ensuring client environments are provisioned, base-level configurations are deployed accurately, and each environment is handed off to Professional Services ready for full implementation. The Manager will work closely with Sales to understand client-specific configuration requirements and translate them into deployment-ready specifications. The ideal candidate combines deep knowledge of SaaS implementation methodologies with strong people leadership, operational rigor, and a passion for delivering exceptional client experiences from day one.   Responsibilities Client Delivery Leadership Own the full lifecycle of client delivery from contract execution through environment handoff to Professional Services, ensuring adherence to defined timelines,...

Overview: Job Purpose   We are seeking an experienced Product Manager with deep expertise in Mortgage Servicing and Servicing Acquisition Solutions to lead the development of a system-to-system servicing acquisition platform. This role requires a strategic thinker who can bridge the gap between business needs and technical execution, translating complex servicing operations into scalable, technology-driven solutions. The ideal candidate will drive product strategy, collaborate cross-functionally, and deliver impactful outcomes that support servicing transfers and portfolio growth.        Responsibilities Define and the product vision and roadmap for servicing acquisition solutions, aligning with business goals and customer needs.  Lead cross-functional teams through the full product lifecycle—from discovery and design to development, testing, and deployment.  Engage with clients to define business requirements, document pain points and communicate project...

Overview: Job Purpose The Senior Technology Consultant plays a crucial role in implementing our ICE Business Intelligence (previously known as Actionable Intelligence Platform) Origination application for new clients. This position involves leading virtual and on-site consulting engagements, analyzing clients' current processes and system usage, and providing expert recommendations on data implementation, operational improvements, training needs, process reengineering, and system optimization. The consultant will serve as a key liaison between customers, users, and product owners, ensuring seamless communication and successful project outcomes.   Responsibilities Oversee consulting, configuration, and implementation engagements for ICE Business Intelligence (aka AIP - Actionable Intelligence Platform) application. Monitor, observe, and gather relevant data on clients' operations to provide comprehensive business and system application training. Perform in-depth problem...

Overview: Job Purpose The Principal Technology Consultant plays a crucial role in implementing the ICE Mortgage Technology (IMT) real-time integration products and solutions for new and existing clients. This position involves leading consulting engagements, analyzing clients' current processes and system usage, and providing expert recommendations on integration implementation, operational improvements, training needs, process reengineering, and system optimization. The consultant will serve as a key liaison between customers, users, and product owners, ensuring seamless communication and successful project outcomes.     Responsibilities Oversee consulting, configuration, and implementation engagements for IMT Servicing and Originations SSO products. Monitor, observe, and gather relevant data on clients' operations to provide comprehensive business and system integration consulting. Perform in-depth problem analysis and develop effective solutions to client issues,...