4 customer service jobs found in Iuka, MS

JOB SUMMARY The Nursing Assistant/Unit Coordinator/Monitor Tech at North Mississippi Health Services plays a vital role in medical record maintenance, patient care, secretarial/clerical/administrative tasks, inventory control, and communication within the nursing unit. They demonstrate strong leadership skills, prioritizing work assignments, and handle various responsibilities efficiently, contributing to a safe patient environment. The role involves interpreting rhythms and patterns from monitoring devices and reporting relevant information to the RN/CN, thereby ensuring timely and accurate patient care. JOB FUNCTIONS Coordination: Effectively and efficiently coordinates the activities of the nursing unit. Assists with all admissions, discharges, transfers and changes within the unit utilizing the electronic patient tracking system, electronic medical record, and cardiac monitoring system. Clerical: Performs a...

Supervision: Coordinates wor- flow of phlebotomists in Specimen Processing area Distribution and Transportation: Assures accurate and efficient transportation of lab-related supplies, equipment and specimens Follows all laws and regulations in the processing and transportation of laboratory specimens Specimen Handling & Processing: Follows regulatory guidelines in handling/processing of laboratory specimens. Follows proper policy for accurate patient identification and labeling of all specimens Communication: Effectively communicate with all NMHS staff, patients, their family members and customers Customer Service Uses AIDET as applicable Attends CARES training. When necessary, assures proper service recovery is done for patients and/or caregivers. Answers telephone in an polite and efficient manner Employee Relations: Works as part of a team...

Supervision: Coordinates wor- flow of phlebotomists in Specimen Processing area Distribution and Transportation: Assures accurate and efficient transportation of lab-related supplies, equipment and specimens Follows all laws and regulations in the processing and transportation of laboratory specimens Specimen Handling & Processing: Follows regulatory guidelines in handling/processing of laboratory specimens. Follows proper policy for accurate patient identification and labeling of all specimens Communication: Effectively communicate with all NMHS staff, patients, their family members and customers Customer Service Uses AIDET as applicable Attends CARES training. When necessary, assures proper service recovery is done for patients and/or caregivers. Answers telephone in an polite and efficient manner Employee Relations: Works as part of a team...

JOB SUMMARY The Patient Access Coordinator at North Mississippi Health Services is responsible for supporting the overall financial health of the organization by completing the daily activities of the collecting and input of Insurance Information, Point of Service Collections and Financial Arrangements, & Customer Service via Direct Contact with Patients and their family members. This role operates under the guidance of the Patient Access Manager and requires an experienced individual with excellent analytical, organizational, and communications skills to manage Demographic and Insurance Information. resolve real time edits & denials, and interface effectively wit h internal and externa l stakeholders to promote timely and accurate patient flow and collections. JOB FUNCTIONS Scheduling: Responsible for scheduling/rescheduling, pre-certifying, checking medical necessity, and pre-registering patients for appointments,...