2 retail jobs found in Hoonah, AK

JOB SUMMARY The Operations Director for Independent Operations provides strategic and operational leadership for daily tour operations, guest experience, and financial performance. This role ensures operational excellence, alignment with company values, and financial accountability across all activities. The Director oversees logistics, staffing, maintenance, and quality control for all tour and excursion programs, while supporting the President of Tourism and the finance team with accounting functions such as budgeting, forecasting, and expense tracking. This position plays a key leadership role in advancing the Huna Totem Corporation mission by ensuring that the independent operations delivers safe, high-quality, and culturally grounded visitor experiences that reflect our values of being Culture-Driven, Community-Centric, and Business-Focused. ESSENTIAL DUTIES AND RESPONSIBILITIES Operational Leadership Oversee day-to-day operations of independent operations,...

Reports to: Director of Excursions Category:  Management Year Round Salary Range: Year-Round Salary, $72,000 - $80,000 with Benefits and bonus potential Summary: The Excursions Manager oversees daily tour operations to ensure safe, efficient, and high‑quality delivery. The role supports guest satisfaction, employee engagement, and operational consistency while supervising and coaching all seasonal supervisors. Responsibilities include maintaining oversight of each tour, supporting ship communication, and assisting the Director of Excursions with operational needs. The position also manages labor alignment, helps keep staffing within budget, and contributes to financial forecasting and overall departmental performance. Essential Duties & Responsibilities: Conduct all activities and decisions according to Icy Strait Point’s guiding principles: Best, Authentic and Profitable Tour Destination.Build and maintain strong working relationships with shipboard shore...