2 specialist jobs found in Greenwich, CT

Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. The Patient Financial Access Specialist-ED is responsible for all functions and processes related to patient registration in all the YNHH Emergency Departments (ED) locations and Admitting areas. Utilizing effective communication and technology, proficiently assesses and balances the patient volume in a highly acute and /or non-acute environment assuring the timely processing of the visit. Consistently exhibits emotional maturity in order to provide excellent customer service as outlined in the hospital 's standards of Professional Behaviors. Remains a "grace under fire" within the emergency setting during traumatically intense circumstances. Obtains and updates the patient's...

Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under the supervision of the Manager of Patient Relations, the Patient Relations Specialist is responsible for problem resolution, preemptive interventions, and serving as an internal consultant to assigned areas for maximizing patient satisfaction. In addition, the Patient Relations Specialist is responsible for partnering with appropriate unit leadership on process and system improvements. The incumbent must be knowledgeable in and comply with regulatory provisions concerning patient rights, as casework is under scrutiny by regulatory agencies, including the Centers for Medicare and Medicaid Services (CMS), the State of Connecticut Department of Public Health, and the Joint...