1 customer service jobs found in Goshen

Service Desk Technician I Under general direction, the Service Desk Tech performs a variety of daily PC hardware and software installation and support tasks for local and remote Colleagues. Completes end user device support functions with minimal supervision and elevated proficiency. Creates and completes incident and request tickets, assisting callers with issues, documenting those issues, and re-routing calls and tickets as applicable. Position Qualifications Minimum Education: High School Diploma Preferred Education : Associate degree in a related field (e.g. Information Systems, Information Services, Information Technology, Computer Science, Computer Engineering, Technology Engineering, etc.) – 1-2 years of related experience may be substituted for some or all education. Minimum Experience: One year experience in Information Technology. Preferred Experience: Two years experience in Information Technology; with at least one year of experience...