5 jobs found in Goshen

Registration Representative Reporting to the Director of Patient Access, this position is responsible for regularly registering or pre-registering multiple registration types with accuracy and timeliness. This includes accurately obtaining complete demographic, financial information, and appropriate authorization and obtaining necessary signatures on all required documents and insurance forms. This position must review incoming information on orders, authorizations, and insurance cards and determine if the information received is complete and accurate. This position obtains verification of insurance benefits and runs payment estimate for service. This position is then responsible for determining how much money to collect from the patient and communicating the potential financial responsibility, explaining estimate and collection on accounts with patient portion due. The position promotes good public relations, extending a positive, cooperative and supportive service to...

Service Desk Technician I Under general direction, the Service Desk Tech performs a variety of daily PC hardware and software installation and support tasks for local and remote Colleagues. Completes end user device support functions with minimal supervision and elevated proficiency. Creates and completes incident and request tickets, assisting callers with issues, documenting those issues, and re-routing calls and tickets as applicable. Position Qualifications Minimum Education: High School Diploma Preferred Education : Associate degree in a related field (e.g. Information Systems, Information Services, Information Technology, Computer Science, Computer Engineering, Technology Engineering, etc.) – 1-2 years of related experience may be substituted for some or all education. Minimum Experience: One year experience in Information Technology. Preferred Experience: Two years experience in Information Technology; with at least one year of experience in...

HIM Coordinator and Systems Specialist Reporting to the Director of Patient Access & HIM, this position is responsible for supporting the implementation, maintenance, and enhancement of systems and workflows, including dictation, transcription, Meditech applications, and document management functions for both Acute and Ambulatory services. This role assumes Super User responsibilities for Meditech HIM/SCN applications and acts as the primary HIM contact for Meditech and vendor coordination. In addition to system support, this position serves as the primary coordinator for HIM Colleagues, managing daily workload distribut9ion, coverage planning, and communication. Partnering with the Director, this position actively participates in the hiring process and contributes to interviews for HIM Colleagues. The Coordinator, HIM and Systems Specialist partners with the Director of Patient Access & HIM to ensure timely completion and accuracy of patient records...

Healthcare Navigation & Call Center Manager Position Summary: The Healthcare Navigation Manager is responsible for the leadership and strategic oversight of communication and navigation services across the outpatient network. This role oversees New Patient Navigation, centralized scheduling, phone triage services, and insurance quality and training specialists, ensuring a seamless patient experience and efficient operational workflows. The manager provides direction for general switchboard operations and phone queue resource management, ensuring optimal staffing, technology utilization, and performance outcomes. This includes establishing scorecards, monitoring and reducing wait times and abandonment rates, and aligning call-group specialty schedules with call volume trends. This role collaborates closely with physician practices, clinical teams, and administrative leadership to enhance access, support organizational priorities, and drive patient satisfaction and...

Patient Access Representative, ASC Reporting to the ASC Manager, this position is responsible for accurately reviewing incoming orders, authorizations and determine if the information received is complete and aligns with procedure being scheduled. This position is responsible for accurately obtaining complete demographics, insurance, and financial information on all patients scheduled for outpatient services. This position is responsible for communicating with patients any financial responsibility related to the procedure. This position will assist with scheduling multiple appointment types for outpatient services with accuracy and timeliness. Position Qualifications Minimum Education: High school graduate or equivalent with current computer technology and knowledge of medical terminology, and medical billing terminology. Preferred Education: Certification in medical terminology, anatomy or Medical Assistant certification, certification in...