3 customer service jobs found in Gastonia, NC

Job Summary:   Provides complete access management to the patient population that utilizes the services of CaroMont Health, including responsibility for positive patient identification and providing customer excellent service to the population served.   This also encompasses registration, pre-registration, compliance, managed care requirements, and functions as a liaison between patients, physician offices, and third party payors.  Responsible for collecting applicable patient responsibility from patients and provides direct financial counseling and/or staff support to those patient with no or inadequate third party coverage.     Qualifications:    High School diploma or equivalent required.  Computer training recommended.   Experience in registration, billing, patient accounting, cash collections or working in a healthcare environment and/or customer service experience preferred.   Knowledge of insurance, Medicare, Medicaid, collections, and other business office...

Job Summary :  Plan, coordinate, and supervise all operational Supply Distribution activities.  Oversee all material resource activities involved in the planning, replenishment, distribution, storing and managing inventory in all med surg areas needed to support patient care.  Determines, coordinates, and supervises staffing levels and assignments, while defining the standards for all personnel engaged in performing supply distribution functions.  Coordinate and manage all processes related to receiving, distribution of stock and non-stock supplies to each department, including par stocking supplies in designated departments, receiving non-stock items for delivery direct to each department, distribution of medical equipment and procurement of specialty patient supplies.  Support data management and supply charging process to ensure accurate information.  Review supply utilization, cost analytics, and purchased services cost with procurement, key stakeholders, and leadership to...

Job Summary :    Responsible for effectively managing and coordinating the activities related to billing and follow-up of patient accounts for the organization including CRMC, CMG, CSS, Occupational Medicine, CEC and Courtland Terrace. In addition, Underpayment Review, Cash Applications, Account Recovery, Refunds, Customer Service, Financial Counselors and Clinic support/training as needed.   Assists with the establishment and monitoring of structure, policies, procedures, and quality control standards. Will achieve cash collections, revenue cycle, accounts receivable, customer service, and bad debt targets through design, planning, implementation, and monitoring. Oversees activities of outside vendors, such as collection agencies. Qualifications :    Bachelor’s degree in Business Administration, Management, Accounting, Information Systems or related field required.  Masters preferred. Five+ years of progressive responsibility and experience in Revenue Cycle...