9 customer service jobs found in Gastonia, NC

Job Summary : Perform a variety of electroneurodiagnostic tests including routine electroencephalography, and various other tests used for seizure deduction and other neurological abnormalities. Assist as needed with operative procedures requiring neurodiagnostic monitoring. Serve as liaison among patient, provider, specialist and insurance company. Process authorizations as applies to each managed care insurer. Maintain physician scheduling, assist patient at check-in, accurate data entry of all demographics, charges and payments, answer phones, take messages, file charts and documentation into charts, maintain supplies. Qualifications: High School diploma or equivalent. Current registration with ABRET or ABRET eligible. No formal post-graduate work experience required. Considerable knowledge of neurodiagnostic terminology, procedures, and techniques. Considerable skill in performing neurodiagnostic procedures. Ability to interact tactfully with patients, physicians, and...

Job Summary :   Provides leadership, guidance, and direction in achieving outcomes for organizational and service line mission goals and objectives. Assumes leadership responsibility for assessment, planning, implementation, and evaluation of efficient systems of care and service within the continuum of care. Takes ownership of strategic growth and expansion opportunities within growing regions as defined by the strategic plan within the service line. Responsible for strategic oversight and operational performance for the service line and ambulatory departments. Leader will show integrity and initiative to meet the Mission, Vision and Values of CaroMont .   Qualifications :    Bachelor’s degree required. Master’s degree in Business Administration, Healthcare Administration, or a related field preferred. Five (5) years of healthcare management in a supervisory role or equivalent experience required. Certified Medical Practice Executive (CMPE) certification...

Job Summary :  Provide input to the EVS Assistant Managers in all planning, operational, and budgeting functions, including vendor management. Responsible for additional specified task assigned by the manager/director, in addition to participating in routine daily operations and workflow within the EVS/Laundry Department. Responsible for Safety Huddle Board information, ensuring all shifts receive the same information. Reviewing employee issues and investigating those issues before presenting to Manager if necessary. Responsible to ensure employee files are current and validating annual competencies. Working with employee health and educational services to keep staff complaint for all annual requirements. Maintain a working relationship with Infection Prevention to improve processes and compliance. Operations Manager will be responsible for set up Project work. Operations Manager will represent the CARES values as a part of the daily working environment.   Qualifications:...

Overview: MedQuest Associates, a trusted partner of Novant Health, is seeking dynamic individuals to join our innovative team.  We’re a premier manager of outpatient diagnostic imaging facilities dedicated to our team members' growth and development through our internal multi-modality training program, and we want you.    Facility:  Novant Health Imaging Gastonia  Location:  920 Cox Road, Gastonia, NC Position Type: Full-Time  Work Schedule Details: 3x12 hour shifts, Wednesday-Friday  Responsibilities: As an MRI Technologist, you will be responsible for the integration of scientific knowledge and technical skills with effective patient interaction to provide quality patient care and useful diagnostic information. This responsibility includes completing scans effectively and efficiently while maintaining the highest standards of patient care possible in order to provide the most remarkable patient experience. Qualifications: Education: Graduate of an...

Job Summary :   Provides leadership, guidance and direction in achieving outcomes for organizational and service line operational mission, goals and objectives. Assumes leadership responsibility for assessment, planning, implementation, and evaluation of efficient systems of care for Radiation Oncology. Maintains 24-hour accountability for departments/programs.  Takes ownership of strategic growth and expansion opportunities within growing regions as defined by the strategic plan within Radiation Oncology, Pathology and Oncology Support Services. Responsible for strategic oversight and operational performance for the Radiation Oncology Centers. Experience with High Dose Rate Brachytherapy and Radiotheranostics preferred.  Leader will show integrity and initiative to meet the mission, vision and values of CaroMont Health Qualifications:   Holds current ARRT registration to practice as a Radiation Therapist. Associates in Applied Science in Radiation Therapy Technology....

Job Summary:   Plan, coordinate and supervise all operational EVS activities. Provide opportunities and material to assist in training and guidance to all staff members using continuous performance improvement techniques to accomplish department objectives, driving patient and employee satisfaction, and developing excellent working relationships with all internal customers.  Provide input to department managers in all planning, operational, and budgeting functions, including vendor management. Play a vital role in controlling cost to ensure the department is aligned with the direction of the organization. Work in conjunction with Human Resources to effectively recruit, develop and retain a stable and competent workforce; work with peers, senior level leadership, physicians, and clinicians to resolve operational matters; and, work effortlessly with labor oriented work groups to accomplish difficult EVS functions or operations.  Qualifications :   High School Diploma...

Job Summary :    Performs all functions in Supply Distribution in accordance with established standards.  Those functions include, but are not limited to par stocking supplies, delivering patient-specific supplies and equipment to all departments and corporate affiliates as required, picking up and cleaning various pieces of equipment, as well as processing, sorting, and distribution of mail.     Qualifications :    High school diploma.  Related work experience preferred.  Ability to use computer.  Good communication skills, ability to follow written and verbal instructions and complete simple computational skills. Excellent customer service skills are a must. Some bending, lifting, pushing, and pulling required.  Ability to work in a team environment. Must have the ability to understand the concept of Supply Distribution Services operations.  Lead by example through CaroMont CARES EOE AA M/F/Vet/Disability

Job Summary :  Plan, coordinate, and supervise all operational Supply Distribution activities.  Oversee all material resource activities involved in the planning, replenishment, distribution, storing and managing inventory in all med surg areas needed to support patient care.  Determines, coordinates, and supervises staffing levels and assignments, while defining the standards for all personnel engaged in performing supply distribution functions.  Coordinate and manage all processes related to receiving, distribution of stock and non-stock supplies to each department, including par stocking supplies in designated departments, receiving non-stock items for delivery direct to each department, distribution of medical equipment and procurement of specialty patient supplies.  Support data management and supply charging process to ensure accurate information.  Review supply utilization, cost analytics, and purchased services cost with procurement, key stakeholders, and leadership to...

Job Summary: Provides complete access management to the patient population that utilizes the services of CaroMont Health, including responsibility for positive patient identification and providing excellent customer service to the population served.   This also encompasses registration, pre-registration, compliance, managed care requirements, and functions as a liaison between patients, physician offices, and third party payors.  Responsible for collecting applicable patient responsibility from patients and providing direct financial counseling and/or staff support to those patients with no or inadequate third party coverage.     Qualifications: High School diploma or equivalent required.  Computer training recommended.   Experience in registration, billing, patient accounting, cash collections or working in a healthcare environment and/or customer service experience preferred.   Knowledge of insurance, Medicare, Medicaid, collections, and other business office...