4 jobs found in Gaithersburg

Overview:   JOB SUMMARY: designDATA is seeking an Account Executive that will be responsible for owning the full revenue lifecycle from pipeline creation to closed-won business within an assigned territory. This individual operates with a RevOps and flywheel mindset, leveraging HubSpot CRM to create alignment across marketing, sales, and service to drive efficient, predictable growth. This role requires a highly motivated, solution-oriented seller who treats their territory like a CEO would, taking full ownership of pipeline generation, deal progression, and revenue outcomes. The ideal candidate is a problem solver and critical thinker who thrives in ambiguity, focuses on outcomes, and consistently finds ways to get things done. The Account Executive leads prospects through a consultative sales process, uncovering business challenges and delivering tailored solutions that align with client needs. Success in this role comes from the ability to build pipeline, create...

Overview:   JOB SUMMARY: Provide technical support to clients by troubleshooting applications, systems access, resolving hardware, software and network related issues . Utilize pre-defined call and ticket management procedures to identify , resolve , or escalate issues to the End User Support Technician Tier 3 and the Technical Account Manager .  Document and monitor service requests to ensure the issue resolution meets or exceeds the service level standard. Provide guidance on basic technical t opics to Tier 1 technicians . Provide onsite technical support to the client when requested by the Client Technology Manager . Responsibilities: ESSENTIAL FUNCTIONS:     Provide troubleshooting and resolution for workstation , server, and communications software and hardware issues   Open, update, track, and close tickets in the ticket management system with minimal...

Overview:   JOB SUMMARY: designDATA is seeking a Strategic Technical Advisor to operate at the intersection of sales, strategy, and client executive leadership. This role is responsible for driving new businesses, revenue growth, shaping client technology vision, and serving as a trusted advisor to executive stakeholders within our client’s leadership teams. They will lead with insight, influence decision-making at the highest levels, and ensure technological investments deliver measurable business outcomes. Success in this role is measured by both revenue growth and long-term client impact. Responsibilities: ESSENTIAL FUNCTIONS: Drive revenue growth through consultative selling, opportunity development, and expansion of existing client relationships Serve as a technical advisor and strategic advisor, providing executive-level technology leadership and direction Lead discovery engagements and translate business objectives into actionable technology...

Overview:   JOB SUMMARY: The Associate Service Delivery Manager position is responsible for delivering our IT managed services to a portfolio of client accounts with the support of a cross-functional team. This role involves helping designDATA safeguard our revenue, retain our clients, grow our accounts, and spearhead projects to modernize client infrastructure. Responsibilities: ESSENTIAL FUNCTIONS: Account Management Manage 8 to 10 client accounts with the support of a dedicated cross functional team Drive contract renewal and project sales activities within assigned accounts to meet service renewal and expansion targets, to include cultivating leads and generating and presenting proposals Motivate clients to adopt designDATA infrastructure and IT offerings Analyze clients’ environments and needs regularly to identify new sales opportunities Meet with clients regularly to ensure satisfaction with our services Establish and maintain key...