2 customer service agent jobs found in Gainesville, FL

Overview: Responsible for performing technical and clerical duties within the inpatient pharmacy distribution system. The IV Pharmacy Technician is responsible for sterile compounding using the principles of aseptic technique. Compounded sterile preparations (CSPs) are prepared in compliance with USP 797 utilizing laminar airflow workbenches and/or biological safety cabinets. Tasks include medication and supply inventory management, medication preparation, medication distribution to patient care units and automated dispensing cabinets, regulatory compliance and other tasks necessary to support safe medication distribution. Competencies required for Pharmacy Technician Level 1 must be successfully completed within 6 months of start date and at annual evaluations thereafter. Qualifications: Minimum Education and Experience Requirements: 1. EDUCATION: a. High School diploma or equivalent required. 2. EXPERIENCE AND TRAINING: a. At least one of the following qualifications is...

Overview: To deliver excellent patient centered service while providing information regarding services to patients, hospital, staff and community health care providers in a high volume call center environment. Perform intake triage, appointment scheduling, referral processing, registration of new patients, and referral of patients to faculty physicians based on knowledge of administrative protocols and University of Florida Physicians policies and procedures. Due to the extensive training involved, agents must remain in one pod for 12-months before being considered for a pod-to-pod transfer. Qualifications: Minimum Education and Experience Requirements: PAY GRADE SHN 8 High School diploma and three (3) years relevant experience required. May also qualify with Associate's degree and one (1) year relevant experience, OR with Bachelor's degree.   Two (2) years clerical/customer service experience strongly preferred--ideally in a health care or hospitality-related industry...