Dec 24, 2025
Psych Emergency Svc Specialist
Summary
Responsible for answering HelpLine telephone inquiries for safe, efficient, and timely triage of callers to assure that patients presenting with psychiatric/substance abuse are directed to the appropriate level of care. Functions performed on the telephone include, triaging of patients to appropriate intensity level: emergent, urgent, and routine care; coordinating of admissions to inpatient and outpatient acute programs; scheduling of urgent and ambulatory appointments; assisting in appropriate linkage to services in the community; and tracking log of all inquiry calls including demographics, referral source, and disposition. Responsible for providing face to face triage or tele-assessments of patients presenting with psychiatric/substance abuse to Parkview Emergency Departments. Coordinates patient screening, confers with other staff, and provides clinical information to physicians to make an appropriate recommendation for level...
Parkview Health
Fort Wayne, IN, USA