6 office administrator jobs found in Des Moines

What You'll Do: As a Client Service Specialist II , you’ll put your communication skills and attention to detail into action and help make a positive impact on the clients we service. You will excel in this role by having a strong ability to learn, and be empowered to make your own decisions. Your day will be filled with: Collaborating with client facing roles, and communicating effectively with internal clients regarding special timing requests, and routine employee data, while delivering excellent client service. Ensuring client needs are met by providing consolidated, timely, and complete reporting. This may include communicating on complex plan administration procedures. Reviewing and analyzing data for reasonability and accuracy. Recognizing and research unusual or complex situations and provide timely resolutions to business partners and clients. Developing an extensive knowledge of our recordkeeping system and processes in order to assist and support...

What You'll Do: The Calculation Automation Analyst I is responsible for completion of software and desktop coding related to calculation automation, utilizing programing/coding to drive pension customer experience, drive scalability, and mitigate risks for the organization. Use defined benefit or pension risk transfer calculation experience to provide recommendations for improvements and automation. Provide data, analytical and calculation services, and support. Serve as an expert for internal contacts. Assist with analyzing and fixing defects within pension calculation automation systems. Deliver the solution to the production environment and provide ongoing support for defects/fixes and any client requested enhancements as necessary. Partner and support onboarding team to assure that the calculation system is set up according to specifications and request clarification as necessary when interpreting plan specifications. Follow firm and line of business processes,...

What You'll Do: As a Claim Analyst 3 on our individual disability team, your day will be anything but routine. This is a small team with a collaborative environment, every single day offers new challenges and the ability to use your excellent analytical, communication and customer service skills to assist with our client’s disability claims - all during a time in which they may be facing major changes in life.   Here are few examples of the kinds of things you'll do:   Review, analyze, manage, and make appropriate and accurate decisions on Life and/or Disability claims in accordance to policy and state/federal law and regulations. Mentor, counsel, and provide feedback and assistance to others. Analyze, investigate, and adjudicate disability claims after determining information needed and acquiring all appropriate information. Analyze medical, vocational, and financial information to make effective and timely claim decisions. This includes having an in-depth...

What You'll Do: We’re looking for an Education Strategist to join our team. In this role, You will provide consulting services on best practice education strategies based on participant market research and client specific demographics to field service and sales force and clients through cost effective recommendations and innovative solutions.   Promote, educate, and communicate participant education product offering and story to field sales and service, advisors, plan sponsors and key internal audiences. Apply participant market research and plan demographics to provide education strategies to our most complex institutional clients. Independently research, develop and coordinate sophisticated, high impact solutions/opportunities related to business needs.   Operating at the intersection of financial services and technology, Principal builds financial tools that help our customers live better lives. We take pride in being a purpose-led firm, motivated by our mission...

What You'll Do: Are you looking to grow your career in investment operations? If so, join Principal as an Associate, Investment Operations!   As an Associate, Investment Operations on our team, you'll perform procedures, analysis and report preparation to support the full lifecycle of investment operations in a global infrastructure. You'll be responsible for account administration, account reconciliation, reporting, transaction management and/or trade support activities as well as support global investment initiatives through participation in projects, process reviews and/or system enhancements. Interface with internal and external personnel including senior operations staff, legal, relationship management, IT, banks, brokers, custodians, portfolio managers, and/or traders to obtain information, execute routine transactions and resolve problems. Establish new securities, compliance rules, new accounts, and or new reports to ensure readiness for trading, reconciliation,...

What You'll Do: As an ESOP Client Service Manager 2 on our Employee Stock Ownership Plan (ESOP) Administration team, you’ll establish and maintain effective relationships with ESOP clients to ensure growth, profitability, and retention in retirement services by providing high quality, efficient and prompt service, to meet customer expectations. You will partner with retirement plan service representatives and client advisors to enhance relationships between customer and company while independently managing and coordinating all aspects of a multi-process service offering for a designated group of clients.      Here are some examples of the kinds of things you'll do: Perform accurate recordkeeping of client reporting and processing owning the complete process, analyzing client source data, interpreting individual custom plan documents, preparing employee status and plan level trust/financial reports, process complex allocation transactions, and produce final client and...